Frequently Asked Questions
This page aims to help answer your questions immediately as email replies may take up to 24hrs or longer over weekends.
- Can you take any Campervan off road?
- Are the Campervans new?
- How do I choose the right campervan for me?
- Do any of the campervans have a TV and DVD player?
- Do you have Images of Vehicles?
- Do the Campervans come with Comprehensive Insurance?
- Can I reduce the Excess?
- What is included in the hire?
- What is the All inclusive Package?
- How do I obtain a quote?
- How do I convert my quote to a booking?
- How much does it cost for a Relocation Deal?
- Are there free airport transfers in Australia?
- Can I Go One Way?
- Can Multiple Bookings be combined for a Lower Rates?
- Can I make Secure Internet Payments?
- Additional Drivers?
- Baby Seats?
- Driving Restrictions?
- Cancellation & Amendment Fees?
About the Campervans
No, only the 4WD Campervans can be taken off sealed roads.
The Maui are on average under 2 years. Britz can vary but average under 5 years old. Mighty Campers are under 7 years old. Jucy Rentals are new as of 2010. Camperman Australia have models from 2005-2011. All of the Campervans undergo very strict and scheduled maintenance each time they are returned.
Campervans are categorised in berths or in simple terms how many people they can sleep comfortably. All of the campervans details and features can be viewed on our website by clicking on either the 2 Berth,3 Berth,4 Berth,6 Berth or 4WD Campervans icons on the left hand menu bar.
Selected Maui, Britz, Cruisin and LetsGo vehicles have LCD screens and dvd players A select amount of Jucy vehicles have a DVD player built in. No vehicle in the other fleets has either of these items.
Yes, just click on the below links to view full specifications and images:
Yes. They have comprehensive insurance as a standard inclusion in the daily rate, however most vehicles generally come with a standard excess of $7,500. A Bond and Excess are Applicable
Yes. You can definitely reduce the excess you are liable for, there are a few choices on our Insurance page and if you choose the Stress Free Package it comes as standard in this.
For inclusion details just click here and you can view what is included in the hire.
About the Packages
The campervan companies have a package for those who prefer to have it all done before you arrive, the inclusions change every year and from company to company but generally this package includes excess reduction, stamp duty, extra driver, GPS etc.
To view the current inclusions simply click on the link under the price on your personalised quote.
You can obtain a quote by clicking here and following the few simple steps. You can also obtain a quote by viewing the campervan options on the left hand menu bar.
You can convert your quote by clicking on the "Book Now" button on your quote. Complete the booking form and we will confirm your booking request within 24 hours.
Should the campervan you have requested not be available, we will contact you with an alternative prior to charging your card.
You may have seen campervan relocation deals advertised for as little as $1-$5 a day. Visit our Relocations page.
No, there are no shuttle services or free transfers in Australia, you need to take a taxi from the airport to the branch.
Yes, between all branches one-way rentals are permitted but a minimum number of days apply. Each company has different minimum day requirements.
Yes, If you have multiple bookings these can be combined to give you a long term hire discount on both rentals. To do this you will have to email us as the system will not know about your other rentals.
Yes, this is a secure site. When submitting your booking request you enter your credit card details. For alternative payment options please email us directly and we can outline the best option for your situation.Terms and Conditions page.
Was your Question Answered?
If the question you have is not answered by the above FAQ or the Instant Quote System then please send the reservations department an email.