Mighty Terms & Conditions

This document contains a summary of some of the Rental Conditions. For full detailed conditions refer to the rental agreement provided when the vehicle is collected. Please note all prices quote in this document are in Australian dollars. Rates and conditions are subject to change without notice.

Branch Opening Hours

(allow 1 hour for collection)

All Branches Closed: 

Good Friday: 03 April 2026 and 26 March 2027
Christmas Day: 25 December 2026
New Years Day: 01 January 2027
Australia Day Holiday: 26 January 2027

Vehicle Pick-Ups and Drop-Offs:

Customers picking up or dropping off vehicle must be at the branch by 3:00pm.

$125 Public Holiday Surcharge

• 03 April 2026 - closed
• 04 April 2026 - Sydney, Melbourne, Adelaide, Brisbane, Alice Spring, Darwin & Cairns depots
• 05 April 2026 - Sydney, Melbourne, Adelaide, Perth, Brisbane, Alice Spring, Darwin, Broome & Cairns depots
• 06 April 2026 - All Depots
• 25 April 2026 - Sydney, Melbourne, Adelaide, Brisbane, Hobart, Alice Spring, Darwin, Cairns depots
• 27 April 2026 - Perth & Broome depots only
• 04 May 2026 - Brisbane, Alice Spring, Darwin & Cairns depots
• 01 June 2026 - Perth & Broome depots only
• 08 June 2026 - Sydney, Melbourne, Adelaide, Hobart, Alice Spring & Darwin depots
• 03 July 2026 - Alice Spring depot only
• 24 July 2026 - Darwin depot only
• 03 August 2026 - Alice Spring & Darwin depot only
• 12 August 2026 - Brisbane depot only
• 28 September 2026 - Perth & Broome depots only
• 5 October 2026 - Sydney, Adelaide, Brisbane & Cairns depots
• 22 October 2026 - Hobart depot only
• 03 November 2026 - Melbourne depot only
• 25 December 2026 - closed
• 28 December 2026 - All Depots
• 01 January 2027 - closed
• 26 January 2027 - closed
• 01 March 2027 - Perth & Broome depots only
• 08 March 2027 - Melbourne, Adelaide & Hobart depots only
• 26 March 2027 - closed
• 27 March 2027 - Sydney, Melbourne, Adelaide, Brisbane, Alice Spring, Darwin, Cairns depots
• 28 March 2027 - Sydney, Melbourne, Adelaide, Perth, Brisbane, Alice Spring, Darwin, Broome, & Cairns depots
• 29 March 2027 - All Depots

Standard Package Inclusions

• 24 Hour Roadside Assistance
• 2WD Unlimited Kilometres / 4wd 300km per day
• Kitchen Kit
• General Equipment
• Bedding Kits -Linen, bedding and towels.
• Vehicle Insurance - Standard Liability
• 10% GST (Goods & Services Tax)
• 4WD Outback Safety Kit (4wd only) 
• Camp chairs and picnic table (4wd only)

Credit and Debit Cards

For security purposes, only a credit or debit card can be used for payment of bond. The credit or debit card holder must be present and able to sign for the vehicles security deposit upon vehicle collection. The credit or debit card holder is jointly and severally liable for any damage to the rental vehicle. Any type of prepaid travel card is not acceptable as a means to provide a vehicle security deposit.

Debited bonds are subject to a 1.9% - 2.8% (2.6% for American Express) credit card administration fee in addition to the bond amount. Accepted credit or debit cards are Visa, MasterCard and American Express. The credit card administration fee is subject to change. Mighty recommend that customers use a Visa or MasterCard credit or debit card for the Liability Deposit, as the credit card administration fee that applies when using American Express is not refundable.

Credit Card Surcharge -Discovery Rentals

Credit card fees are payable when using Visa, Mastercard or AMEX as these are subject to change Find out the current rates for your card here

For Your Protection

Personal injury is covered in most cases through Registration Third Party insurance. Mighty does not accept any liability for personal injuries sustained during the rental.  Except where such loss or damage is caused by Mighty’s (or that of its employees) own negligence or breach of the Mighty Rental Agreement Terms and Conditions, Mighty does not accept liability for any loss or damage to any personal belongings or property of the Customer (or any person or entity related to the customer).  Mighty strongly recommends that the customer takes out personal travel insurance to cover any injury or loss. 

In the USA a liability is referred to as the “deductible”.

All vehicles are insured for the damage to the vehicle or to the property of a Third Party. The hirer is responsible for the first AU$3,500 (liability fee) for the Highball and Double Down or AU$5,000 (liability fee) for the Deuce, Deuce Plus, Double Up & Big Six of the cost of damage to Third Party property or to the rented vehicle, including single vehicle accident (does not include single vehicle roll over), windscreen & tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the exclusions. Where the damage is the customer’s fault,  this also includes the cost of the daily rental for the period the vehicle is being repaired. In addition to these costs, an administration fee of $60 may apply, per claim.

The liability is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The liability will be refunded if Mighty is successful in recovering the cost of the damages from the Third Party. Please note that Third Party Claims can take months to resolve.

The liability applies in respect of each claim, not rental.

Liability Reduction Option 1- arrange at branch on day of pickup

When Liability Reduction Option 1 has been purchased, the hirer will have no liability  with the exception of the exclusions.

The maximum public liability is $20,000,000, sub limits may apply. Please note that the maximum public liability may change during the course of the year for which these terms apply. 

Please see the Exclusions section below, whereby all liability cover will be made void.

Stress Free Package - pre paid to Discovery

Stress Free Package inclusions:

• Vehicle Insurance - (Nil liability)
• Underbody / Overhead damage
• Camping Chairs (1 per person)
• Camping Table
• Baby / Booster seat - on request (cannot be fitted in some vehicle categories)
• Extra Driver Fees
• 3 x Toilet Chemicals (if required)
• Portable fan heater if required

Exclusions

All liability cover will be made void if any of the following Exclusions are breached:

a) Any use of the vehicle prohibited under the Mighty Rental Agreement.

b) Any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs and negligence resulting in damage to the hired vehicle or third party vehicle/property.

c) Any loss or damage to any personal belongings or property of the customer (or any person or entity related to the customer), except where such loss or damage is caused by Mighty’s (or that of its employees) own negligence or breach of the Mighty Rental Agreement Terms and Conditions. Mighty recommends the customer does not leave valuables in the vehicle and that they take out personal travel insurance.

d) Any damage where the customer is charged by the local authorities for being careless, showing gross negligence or willfulness in failing to abide by the local road rules, resulting in damage to the hired vehicle or third party vehicle/property.

e) Retrieving or recovering a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in any way and/or has been abandoned.

f) Replacing keys, which have been lost or stolen, or retrieval of keys which have been locked in a vehicle.

g) Any overhead and underbody damage to the vehicle however caused, except where Liability Reduction Option or the Mighty Inclusive Pack has been purchased.

h) Any single vehicle roll over except where the Mighty Inclusive Pack has been purchased.

i) Damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual. Vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.

j) Damage caused by drivers not identified on the rental agreement and/or drivers whose licence that has been cancelled or suspended and/or drivers who have a licence that is classified as a learners or probationary licence.

k) Any damage caused to the vehicle due to the incorrect use of snow chains.

l) Any damage associated with the incorrect use of fuel (fuel being diesel or petrol) this includes Biofuel which should not be used, or water or other contamination of fuel.

m) Any water related damage which includes, but is not limited to, vehicle submersion, contact with salt water, creek or river crossings, driving through flooded areas and beach driving.

n) The customer has fitted accessories (as provided by Mighty or otherwise) to the vehicle incorrectly or otherwise in a manner which causes damage to the vehicle, the accessories or any other vehicle or property.

o) Using the vehicle in contravention of any legislation or regulation controlling vehicular traffic.

Refueling & Cleaning Packs

The purchase of the refueling pack allows the gas bottle and fuel tank to be returned empty. The charge for this is $209. The cleaning pack includes toilet and waste water emptying service (Adelaide, Cairns, Sydney, Perth, Brisbane and Melbourne only). This is only available when the Liability Reduction Option or the Stress Free Package has been purchased.  The charge for this is $99 all vehicles. This can be added at branch.

Vehicle Security Deposit

Upon vehicle collection, a vehicle security deposit is required. The amount is determined by the Liability Reduction Option Selected.

For security purposes only a credit card ;can be used to provide a vehicle security deposit. The credit card holder must be present and able to sign for the vehicle security deposit upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle. Any type of pre-paid travel card is not acceptable as a means to provide a vehicle security deposit. Visa, MasterCard and American Express debit cards are acceptable provided the card is being used as a credit card.

Debited vehicle security deposits are subject to a 1.9% - 2.8% (2.6% American Express) credit card administration fee in addition to the vehicle security deposit amount. Accepted credit cards are Visa, MasterCard or American Express.

Mighty recommend that customers use a Visa or MasterCard credit card for the Liability Deposit, as the credit card administration fee that applies when using American Express is not refundable.

If a Liability Reduction Option is not selected, the vehicle security deposit is AU$5,000 for the Double Up & Big Six and AU$3,500 for all other campervans payable by credit card.

The AU$3,500 or AU$5,000 is debited to the hirers card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirers daily withdrawal allowance available on the credit card.

If Liability Reduction Option or The inclusive Pack has been taken the vehicle security deposit is AU$250.

The AU$250 is taken as an authorisation to the hirers card when the vehicle is collected. An authorisation simply records a figure against the hirers credit card of AU$250 that Mighty can then debit if required

The vehicle security deposit is fully refundable, including the credit card surcharge if the card used
to provide the vehicle security deposit is a Visa or MasterCard, provided the vehicle is returned on time, to the correct location, undamaged, in a clean condition with full fuel tanks (fuel being petrol or diesel) and gas bottle. Except where the customer has purchased the Pre-Purchase Gas Option and/or Pre Purchase Fuel, failure to return the vehicle with full petrol or diesel tanks and/or a full LPG bottle will result in refill charges, which will be advised upon return of the vehicle. Failure to adhere to these requirements will result in additional charges plus an administration fee of $50

Mighty reserves the right to retain an AU$250 cleaning fee if the vehicle is not returned in a clean condition. This includes smoking related cleaning, as smoking is not permitted in the vehicle. The toilet and waste water tank must be emptied prior to the return of the vehicle, or an additional AU$125 soiling fee will be retained.

FOR SECURITY PURPOSES, ONLY THE HIRERS CREDIT CARD CAN BE USED FOR VEHICLE SECURITY DEPOSITS.

Rental Duration

• • Rental days are charged per calendar day. When calculating the number of days a vehicle is rented, the day of pick-up is counted as day one, and the day of return counted as the final day of rental. Vehicles are required to be collected and returned within business hours
  • Minimum Rental period is 5 days for same city rentals, with exceptions noted below;
  • One-way hires, which are subject to increased minimum hire requirements.
  • Minimum rental period is subject to change during peak periods.
  • Late Pick-up or early return of vehicle does not entitle the hirer to any refund of the unused portion of the rental.
  • If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Apollo (call 1800 331 454). The rental extension is subject to vehicle availability. The cost of an extended rental must be paid by credit or debit card over the telephone on confirmation of the rental extension. The rate charged will not reflect the original rate booked. Failure to obtain authorisation will result in a daily fee of $150 in addition to the daily rate.

  Additional minimum periods apply as follows, but are subject to change:

  • 7 Day minimum hire period for Easter 01 April to 07 April 2026 and 24 March to 31 March 2027.
  • 7 Day minimum hire period for Moto GP (dates to be confirmed) in MEL.
  • 7 Day minimum hire period for Bathurst (dates to be confirmed) in SYD.
  • 7 Day minimum hire period for CMC Rocks (dates to be confirmed) in BNE.
  • 7 Day minimum hire period for Christmas 26 December 2026 to 5 January 2027.
  • 7 Day minimum hire period for Labour Day Weekend 04 March to 09 March 2027 in MEL.
• Important – please specify accurate pick up and drop off times.  Pick up and drop off outside of these times may cause a delay and impact the time spent at the branch.

Late returns will be charged on a per day basis. Failure to obtain authorisation for a rental extension will result in a daily fee of AU$150 in addition to the daily rate.

Additional Products & Services 

Snow & Alpine Areas

For safety reasons and in accordance with THL's Terms and Conditions, campervans and motorhomes must not be driven on snow-covered or alpine roads, including access roads to ski fields. Snow chains are not supplied with hire vehicles, and driving in snow conditions is prohibited. Travellers wishing to visit alpine regions should plan to stay in nearby towns and use local shuttle buses or tour operators to access ski fields and other alpine attractions.