Discovery Campervans Australia
Frequently Asked Questions
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This page aims to help answer your questions immediately as email replies may take up to 24hrs or longer over weekends.


About the Campervans


No, only the 4WD Campervans can be taken off sealed roads.



The Maui & Kea Campervans are under 2 years old, The Apollo are under 3 years old, the Britz tend to be between 2 and 3 years old. Backpacker are 5-6 years old. All of the Campervans undergo very strict and scheduled maintentence each time they are returned. Please note the Cheapa & Hippie Campers are generally between 2-4 years old.



Campervans are categorised in berths or in simple terms how many people they can sleep comfortably. All of the campervans details and features can be viewed on our website by clicking on either the 2 Berth,3 Berth,4 Berth,6 Berth or 4WD Campervans icons on the left hand menu bar.


In the Apollo range the 3,4 & 6 berth vehicles come with a tv and video player. The Kea vehicles (except 4WD) all have flat screen tv and video. The Maui 6 Berth has a tv, video, and playstation. No vehicle in the other fleets has either of these items.

Yes - just click on the below links to view full specifications and images:
  • 2 berth campervans
  • 3 berth campervans
  • 4 berth campervans
  • 6 berth campervans
  • 4WD campervans


    About Insurance


    Yes. They have comprehensive insurance as a standard inclusion in the daily rate, however most vehicles generally come with a standard excess of $7,500.


    Yes. You can definately reduce the excess you are liable for, there are a few choices on our Insurance page and if you choose the All Inclusive Option it comes as standard in this.


    About Inclusions


    For inclusion details just click here and you can view what is included in the hire.


    About the Packages


    The campervan companies have a package for those who prefer to have it all done before you arrive, the inclusions change every year and from company to company but generally this package includes excess reduction, Stamp Duty, bedding etc.

    To view the current inclusions simply click on the link under the price on your personalised quote

    General Questions


    You can obtain a quote by clicking here and follow the few simple steps. You can also obtain a quote by viewing the campervan options on the left hand menu bar.



    You can convert your quote to a booking by clicking Convert Quote on the left hand menu bar. You can also convert your quote by clicking on the "Book Now" button on your quote. Complete the booking form and we will confirm your booking request within 24 hours.


    Should the campervan you have requested not be available, we will contact you with an alternative prior to charging your card.



    No, there are no shuttle services or free transfers in Australia, you need to take a taxi from the airport to the branch. However, Your Taxi fare from the airport to the Maui Branch, on pick-up only, will be reimbursed upon presentation of receipt.

    Yes - between all branches one-way rentals are permitted but a minimum number of days apply. Each company has different minimum day requirements.



    Yes - If you have multiple bookings these can be combined to give you a long term hire discount on both rentals. To do this you will have to email us as the system will not know about your other rentals.


    Can I make Secure Internet Payments? What are my other payment options.
    Yes. When submitting your booking request you enter your credit card details. This is a secure site.For alternative payment options please email us directly and we can outline the best option for your situation.



    • Additional Drivers

    • Baby Seats

    • Driving Restrictions

    • Ammendment fees

    Yes - this information and more can be found under each Campervans Terms and Conditions page.

    If the question you have is not answered by the above FAQ or the Instant Quote System then please send the reservations department an email.


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