29/01/2012
Absolutely delighted. You provided everything we needed and the 4x4 was delivered in excellent condition. It was our first experience of camping and it was very enjoyable. We did the famous 22k drive on the beach to Cape le Grande and it was a dream to drive.
We will certainly use your services again if we decide to go camping and will certainly recommend you to others.
Once again thank you and also thank you for the excellent service provided in handing over the vehicle and on return.
Ang and Rog Allsopp
28/01/2012
Very comfortable, safe and reliable. All incidentals required were provided.
23/01/2012
Vehicle was first class
All equipment worked well
Booking process was excelent
And the holidy in the van was excelent
22/01/2012
Tasmania trip very rewarding, travelling by campervan a great way to see most aspects of the island and the weather, bar one day, was fine and around 20 - 24C. Perfect for touring!
22/01/2012
We would also like to thank all your staff we dealt with. First day a very friendly bloke in Launceston really went out of his way to show us where to go for lunch, where to get food etc. That was truly excellent service. We explored Evansdale and had a fantastic ploughmans lunch at the bakehouse. Then similar to the staff at Hobart Airport when we dropped the campervan off. Both the bloke and lady were genuinely professional and kind. Five gold stars to the people we have dealt with.
Tasmania was a wonderful experience as well. In general people are friendly and helpful. While some campsites where old and rundown, especially in Gowriepark and Queenstown, everything was sparkling clean and everything worked. We found Tasmania to be significantly poorer than the rest of Australia. The small towns reminded both of us of some run-down towns in South Africa, but without the security issues! Tasmania will see us again.
It was a fantastic experience.
22/01/2012
very good service
21/01/2012
Had a fantastic holiday and made ideal with the camper. Would definitely use you again!
16/01/2012
I found the help we received from the various support people when our van broke down 1st class. I also found the offer of picking up a nights accommodation costs and reimbursing us for 1 days van hire very generous.
15/01/2012
We had the best time great way to see Tassi....!
14/01/2012
the whole process was easy and we had no problems.
14/01/2012
Booking process was very good and staff very helpful. Would certainly book again.
14/01/2012
Nice way to travel, but it should be cheaper. Between the cost of the rent per day and the petrol it is very expensive!!!! We had a great time, but we will do it again if cheaper
14/01/2012
Holiday was fantastic, van was perfect, but it was brand new, so could not complain. Everything went very smooth. Thank you and will be booking again.
14/01/2012
Keep up the good work. Van was excellent and staff were helpful and friendly at pick up and drop off
14/01/2012
Thank you for a great holiday.
09/01/2012
The lady( Vicki )who helped us at the Hobart Airport booking office was great she was very helpful and gave us alot of useful information about driving around Tasmania
08/01/2012
The van was great and had everything we needed.
08/01/2012
We had a great experience with the booking, picking up and delivery well organized and all in order.
We asked if we could leave our suitcases with you which was possible, and that was great.
We had to ask for folding chairs and a small table, which were provided.
07/01/2012
We would do this type of holiday again.
31/12/2011
Simply perfect!
31/12/2011
We enjoyed our holiday in campervan, being able to move from one area to another every day. Folding beds every morning and unfolding them at night is a bit painful but the matresses are comfortable.
Booking was easy with very attractive prices, thank you!
27/12/2011
The holiday was great, we went to most of our favourite spots with the big truck. Will never forget it.
24/12/2011
we booked a hitop and received an upgrade to a twin cab motor home . I was very impressed . The vehicle was fantastic , myself and my two boys had an unforgetable trip.We are going to newzealand in june this time with my wife aswell and you guys are on top of our list.Thanks guys i work in the airline industry and have told many people about your service.Will be in touch.Cheers Darren Dennien.
24/12/2011
Service and booking in process was well handled and staff/management very courteous. Would certainly reconsider using company again for any future trips or to friends planning a touring trip of Tas. Only real niggle was that customer service should include client pick up from airport.
22/12/2011
We had a very relaxed and enjoyable time travelling throughout Tasmania. One bonus not available on the mainland is the free overnight places for self contained vehicles, that was a draw card for many a traveller I spoke to.
18/12/2011
perfect for our needs, felt like an old friend by the end of the week
17/12/2011
We thoroughly enjoyed our 3 weeks in Tasmania, driving right around the island, doing lots of walks, 2 cruises, & camping in some wonderful places. Narawntapu NP, Cradle Mtn, Bay of Fires & Fortescue Bay stand out. Very happy with Discovery booking service & with Cruisin Tasmania; Thanks.
17/12/2011
Value for money 10 out of 10. We have used Campervans now on 4 occasions for 8 to 18 days. The Campervan provides a car, can camp, use caravan parks, or all other accommodation. A great option.
17/12/2011
WE WERE VERY HAPPY WITH THE EXPERIENCE SO MUCH SO THAT I AM FORWARDING BROCHURES TO A FRIEND WHO IS HEADING TO TASMANIA IN FEBRUARY. WE WILL BE BACK. JOHN AND SUSAN BERGER
14/12/2011
We loved our holiday in our Camper Van and hope to return to Australia in a couple of years and rent another one.
10/12/2011
A great holiday was provided by using this campervan and I will certainly recommend to others. Do you do campervans in Canada as I want to hire in Calgary or Edmonton and spend three weeks in the Rockies?
10/12/2011
Staff was really helpful and friendly at both pick up and drop off. I appreciated the individual short induction in Brisbane rather than watching the video.
10/12/2011
Great service, very happy UK customers
10/12/2011
Staff at drop off in Launceston very friendly. We had a wonderful time in Tasmania.
10/12/2011
We had a ball using this campervan it had everything we needed. We had three adults there was enough room to do everything. The sleeping quarters was good. What I liked best was that we did not turn the tv on once we just talked to each other,we sat outside with our table and chairs had a meals around that also did puzzles as well, there was alot of drinking around the table as well.Thank you again for all your help.
08/12/2011
Hi to you all on the reservation team. We arrived back in England a week ago following our 15 day trip in one of your 2 berth campervans. We had a wonderful time travelling across The Nullabor then to Adelaide and Melbourne. It was a long trip but we are hoping to do the Perth - Darwin route next year, so hopefully we will contact you nearer the time to see how good a deal we can negotiate next time. We will probably take more time so we can see more of the sights as everyone tells us it is a more picturesque route to travel. Til next year bye for now Thanks again Vicky - going into the cold of an English Winter!!!!
08/12/2011
Hello, Yes we thoroughly enjoyed our campervan holiday as did our 2 grandchildren. The European/reversed amenities i.e. blinkers, windscreen wipers, sure posed a problem to begin with however. Many thanks, Rod and Faye.
08/12/2011
JUCY and I got along fine. Leaving Brisbane I travelled to Mackay to stay with my daughter Amanda for six weeks. From Mackay I travelled extensively around the countryside. - about 5000 Kms with no trouble at all.
My daughter had changed residence recently and had nowhere for me to sleep. Not to worry - JUCY made me very comfortable. Even though I was in the tropics the nights were very cold and I supplemented JUCYs covers with another sleeping bag.
I am 89 years of age and may not be a traveller for much longer BUT should I do so I would not hesitate to hire JUCY again.
Happy regards. Merv
08/12/2011
I know he wanted to take the van home with him to the UK or just keep driving around OZ, they had a great time and were reluctant to go home.
08/12/2011
We ended up with a Maui Spirit 2 Ultima.
Just for the record, we had a ball, and thanks to you for the service and co-operation we received.
08/12/2011
Hi Shay and the whole Team,
Thanks very much for the assistance and help in booking the JUCY Campervan. We have just returned it today, it all went well and I wanted to thank you for your professional and prompt service!
All the best
Tessa
08/12/2011
Hi! We loved our trip in the campervan the only things i can think of to improve the service would be for a staff member to personally go over with the customer ALL OF THE FEATUERES of the vehicle as we found that the air vent-air conditioner did not work. apart from that we were very pleased with the camper and would not hesitate to hire one again.
Kind regards, Murray
08/12/2011
Dear Discovery Campervans,
Just wanted to say thank you for all your help and time with our booking
and holiday. The campervan was great and we had a fantastic time
driving from Cairns - Daintree - Mareeba - Atherton tablelands - Waterfall circuit starting at Millaa Millaa - Port Douglas - Airlie beach - Mission Beach - Hervery Bay - Sunshine coast - Brisbane over 13 days. Camping in the rainforest, in Mareeba by River Barron and on the Hervey bay coast
were unforgettable. I would recommend this to anyone.
08/12/2011
Hello. Yes the trip was most enoyable.
We went south from Perth towards Margaret river. We took the campervan to remote pristine beach that was deserted, camped over night and were totally alone to enjoy the experience.
The stars were so bright we lay with our heads out the back and just
looked at them in awe. Certainly without the city lights shining the
black sky was amazing and the billions of stars enchanted us into the
small hours of the morning.
Loved the whole experience. Will be doing another one soon.
Ken
08/12/2011
We enjoyed our holiday in the camper van, the only problem were that it was rather cramped and cold , but that was our fault, as we chose a small van as we were not used to a large vehicle. The weather was cold, which was beyond your control.
08/12/2011
Thankyou very much, we will be definitely planning another trip in the future and will definitely use your company again, thanks again dan.
08/12/2011
We definately would rent again from you, we had great times in New Zealand and Australia both. We highly reccomend traveling by campervan as you control where you can go. We found both campervans with loads of storage and very compact.
Thanks,
Bonnie and Mike
08/12/2011
Thank you for being proactive in looking for an alternative for us. A company we dealt with earlier did not offer that kind of assistance. It is appreciated.
Regards
Ron and Julia
08/12/2011
Good Morning. I have a campervan hired from you and am now in Adelaide. The journey from Darwin was most enjoyable. On the way we were using your Free Stays Guide and it is good.
08/12/2011
When i rang the information office i spoke to Lori. She was very helpful, explained things clearly and made it simple to understand the options. The email was sent straight away and an hour later you have my booking. Thanks again Brent
08/12/2011
We just want to thank you for assisting us with our holiday preparations.
We enjoyed ourselves tremendously and had a very relaxing time.
We are back home now and back into the swing of things but we found ourselves missing our mobile "home" the first couple of days back. :-)
Thanks again for all your assistance.
08/12/2011
I can confirm that we have received the booking confirmation and I think we are set to go.
Compliments on the great site it really did make our job of finding a suitable camper for our trip so much easier than having to go to each site to find out the info on the vans available.
08/12/2011
Dear Barbara,
Thank you for your assistance and prompt e-mail in response to our booking.
Your professionalism and excellent customer service is much appreciated.
Regards,
Anne
08/12/2011
Thank you so much for your ongoing help – it has made organisation at this end extremely easy and we have been very impressed with your company thus far.
08/12/2011
We are very excited about our holiday.
And thank you so much for all your help with the quotes. I know I asked for quite a few, but we just wanted to know our options.
Again, thank you for your help.
08/12/2011
I am seriously considering your quote as it is very competitive and having
had a follow-up phone call from your agent I am requesting you hold this
quote for ten days. The phone call was extremely informative and I commend
you on this service.
08/12/2011
Thanks for your excellent level of customer service yesterday.
08/12/2011
Thank you Kirsty for this & the support & helpfulness of the team over the last few days. we are looking forward to our holiday.
Regards
Margaret & Kel
08/12/2011
I work for a service organisation and am very mindful of customer service issues. What you did show was good business sense and common courtesy.
I would certainly re hire a van from you. Good luck in your business
08/12/2011
Hello folks,just a quick note. We have arrived back home from our holidays and just wanted to let you know that we were most happy, as were our friends with your campervans.
The service and help from the Melbourne Office was much appreciated,it was no hassle to book out or check in.
Thanks again, Kind Regards, Allister and Glenda
08/12/2011
Barbara
Thanks for the return prompt email. It makes things very easy.
I must say that dealing with your company has been very easy, the website is easy to navigate, your quotes are easy to read & gather the information that we needed (unlike others) and your speedy response to emails is great service.
We are looking to make a decision and booking within the next few days.
Thanks to all at Discovery
08/12/2011
Dear Lori,
I have undergone surgery on my right arm that makes the whole trip up in the air.
Barbara was fantastic in helping me. Please give her whatever kudos is
possible.
Thank you,
Chuck
08/12/2011
What can say I say? Our holiday with you was the best ever we had, we enjoyed it was FABULOUS! great work and you will see us again soon as we are planning to do another campervanning in NZ. thankyou guys you are all wonderful and helpful.
cheers
Farida and Den
08/12/2011
Barbara,
We had a marvellous time!
Totally impressed with the value and service we received.
Max and Margaret
08/12/2011
May I take this opportunity to complement your company on the system you have in place to make the renting of vehicles sooo easy.
This is the first time I have used the system and found it very easy to rent exactly what I wanted with good customer service back up.
Thanks again for the great service,
Paul
08/12/2011
Hello
Thanks much for the assistance in booking our Hertz campervan in Tassie, we had a fantastic experience and would look forward to doing it again.
We arrived at the Hertz depot and were very pleasantly surprised both by receiving a brand new Toyota camper and by the woman who assisted us. She was very helpful indeed and our experience checking the unit out and in was quick and painless. If I was to go there to do this again, I would specifically look for Hertz. We found a great price through Discovery and great service from Hertz!
Regards
Terry Anderson
08/12/2011
Hi,
Our holiday was absolutely brilliant, from the staff where we picked up the campervan, who were incredibly helpful to the quality of the campervan.
I do not think that I have one single negative to say about your company, your staff or your campervans.
Thanks
Martin
08/12/2011
Our experience with booking was seamless, professional and helpful. The holiday was likewise exactly as we would have wished for with friendly, helpful service both when collecting and dropping off our kea camper. The camper itself was comfortable and easy to live in/drive. Very pleasant and easy holiday! Thankyou.
08/12/2011
Arranging booking online, pick-up and drop-off were all very straight forward. The campervan was an excellent experience for the whole family. Thanks. Michael
08/12/2011
The camper holiday was fantastic, the camper had everything we needed in it and the kids had a ball.
Having the TV with the DVD player while you are travelling is great for the kids; they didn’t keep saying are we there yet!
Everyone we dealt with from booking, picking up the camper and returning it was great, very helpful and pleasant which makes a big difference.
We would most defiantly do this kind of holiday again and recommend it too others.
Thankyou for a great service.
Totty
08/12/2011
A great experience. The website was excellent - we were able to compare prices and van types etc. We thought the suggested itineraries were a great idea but were disappointed when we realised that our van was not able to go on the suggested route around the Red Centre - possibly more information for novices regarding sealed roads etc would be useful.
Apart from that we would, and in fact have, highly recommend you.
Regards
Alex
08/12/2011
Thank you so very much for everything you guys are wicked cheers!
08/12/2011
Hello to the Customer Sevice Team
My experience was all good. The initial contact was by phone after you came up on a Google search with subsequent contact by email. All was efficient and thorough.
Picked up the van in Winnellie as arranged and the process was quick and straightforward. The van was clean, equipped as indicated in your correspondence and give us no troubles at all. Similarly, the return process was quick and straightforward.
From my point of view, my expectations were met and a big "well done" to all involved.
Regards,
Howard
08/12/2011
Hi Team
My compliments to the Discovery Team. My initial contact was by phone with a Discovery rep and she provided me with all available options and prices efficiently, politely and, unlike many other organisations, accurately. From that point on the process from booking to collection to return proceeded like, despite my loathing of cliches, a well oiled machine. The campervan itself, despite some flaws, was well up to the tasks we asked of it. To the team my compliments and I will certainly be seriously considering another campervan holiday although the next one may put the van to the ultimate challenge..I may be taking the kids.
Regards
Neil
08/12/2011
We picked up the car in Darwin to travel to Kakadu. We had a great time and really felt free as a bird.
We travelled with 2 kids who loved the campervan.
While driving they could make drawings or watch a movie, so they did not complain once while we travelled 200 or 300km to the next camping ground.
Thanks for the service.
07/12/2011
Booking process OK.
Holiday along the Great Ocean Road very relaxing but would have been hell had we had 4 kids with the wobbly tables!!
07/12/2011
We enjoyed our short trip to the Blue mountains and Hunter valley. We would be more adventurous net time.
Would bring more maps and work out routes in advance.
06/12/2011
The booking process was very efficient. Our campervan holiday in Tasmanian was magnificent. A small state that allows you to see a lot in a relatively short time. Plenty of free camping locations available.
05/12/2011
Staff were helpful and pleasant. The camper was in good condition, clean and supplied with all personal items (bedding/towel) hygienically wrapped. Administrative issues were dealt with honourably and efficiently.
I am back online for a repeat experience.
04/12/2011
Everyone from phone line to the depot were great. We will be doing this again.
03/12/2011
Thanks so much - was a great vacation in a super campervan! :)
03/12/2011
Staff at Hobart Office was very helpful and courteous. Travelling around Tasmania in a campervan is the way to go and being self sufficient means that you can camp just about anywhere. Will definitely do it again.
30/11/2011
Great way to explore australia and we will definately be using discovery campervans again on another holiday.
29/11/2011
Best trip ever, and the Maui made it even for special.
29/11/2011
The staff at Launceston where we picked up and dropped off were very helpful and the map of Tasmania provided was excellent. We had a great 10 days driving around and would recommend a campervan holiday in Tasmania to anyone.
29/11/2011
Using the campervan was a real treat for us to visit and tour Tamsmania. We had a set of wheels to transport us around and at the same time we had a "home" with us all of the time in Tasmania. For us that was the way to go. Thanks to Auto Rent Hertz, we had a great time in Tasmania.
28/11/2011
we had a great week with our nomad, i will definetaly be back xx
28/11/2011
We really enjoyed our holiday because we had the freedom to travel wherever we wanted. Chris at the office in Adelaide even dropped us to the airport which we were so grateful for. Great experience all round. It was easy to book online and received a call to confirm soon after which was great.
28/11/2011
The staff were very friendly and helpfull,many thanks to them. We found the campervan was a good way to see Tassie as we were able to stop whenever we felt we wanted too,we didnt have a set criteria so we had the freedom to see what we wanted,when we wanted.Thank you again.
27/11/2011
Very happy with booking, delivery and return.
26/11/2011
Booking process was all simple and professional and customer service excellent. Given the price of accom in Tasmania and the flexibility of camper vans they are the way to go, especially when there are so many great camping spots available.
26/11/2011
Booking process was fine, booked from South Africa and no problems, found the booking process quick and efficient. Stayed at Big 4 Caravan Parks which were fantastic. Definately recommend them to all caravanners.!!
22/11/2011
The booking, pick-up and returns were very well organised and simple to manage. The vehicle itself was well equiped and served our purpose extremely well.
Thank you for enabling a very enjoyable vacation and allowing us to optimise the time available.
13/11/2011
We were very happy with the set up. We are even thinking of selling our caravan & just hireing one of your campervans again next time we are thinking of traveling. We also think it was one of the best hollidays we have had. And it was mainly because of the set up of the van.
12/11/2011
We had a great holiday and much enjoyed the scenery of the island
10/11/2011
Great service would use again
06/11/2011
Upgraded on the day to next highest spec. The GPS was invaluable in navigating the Brisbane / Toowoomba leg, and return.
Awning had plenty of use and was great.
05/11/2011
Every thing ran smoothly,the people we dealt with where very helpful.The holiday was fantastic,great weather,great people,a good experience all round.
05/11/2011
Apart from the miss information about the directions to pick the camper up, we found the people very friendly and helpful
The camper to be clean and tidy. We would definitely use the company again when we go to New Zealand next year.
05/11/2011
overall had very good time
04/11/2011
Enjoyable holiday - great service - everything went really well
02/11/2011
Booking process was good and very helpful staff at the Cruising Tasmania office.
01/11/2011
Excellent vehicle to drive with plenty of internal room. Extremely clean as if we were the first in it.
31/10/2011
Faciities good - more space then we expected, storage and quality of equipment really excellent - great to have a coffee filter and good glasses and cutlery - made us feel at home. Tall husband coped well with the height and bed. We had minor problems with the gas burners on the stove and the waste hose never long enough to reach a drain on site, also some leaks in heavy down pours in Cairns - but nothing serious and nothing to spoil our holiday. For first time campers a really good experience we would recommend to anyone.
31/10/2011
Thank you so much to Auto Rent Hertz for a pleasant, simple, and affordable holiday transport and accommodation solution.
29/10/2011
Booking staff were polite and service was good.
26/10/2011
No other way to go around Tasmania than the campervan.
25/10/2011
No problems with the booking and pickup but a map of the whole contenent should be replaced with one for the state you are in and a little more detail in city map would have helped us. Nonetheless we had a great holiday. Thanks.
25/10/2011
Booking process - no hassles, quick & easy. We had a fantastic trip & would certainly do it again!
25/10/2011
We had a bit of a wait for the unit to be available in Adelaide, but the friendly staff could not have been more helpful and we were on our way as soon as possible. Staff at Perth were also friendly and helpful when we returned the unit.
24/10/2011
having to attend a mates wedding in far north queensland instead of doing the hotel/hirecar thing a friend and i decided to go halves in a 4 birth campervan.this was a great decision as it gave us the freedom to see alot more and stay in different camp grounds from cairns to cape tribulation. ok so it wasnt all 5 star resorts but it was a great adventure and a hell of alot cheaper than the other option.both the booking process and collecting the vehicle were easy and the staff more than helpfull. i would recommend using discovery campervans as i will be for my next adventure.
18/10/2011
Our overall experience was extremely positive. The staff were very friendly and helpful and our driving holiday went smoothly.
Thank You!
Regards,
Tanya & Darren
09/10/2011
Easy to book, staff friendly & helpful
08/10/2011
Booking was easy and quick. i do like the option to prepay the whole amount. but I find the insurance pack and some extras quite expensive. Just old fashioned i guess. none the less we had a great time, thanks
08/10/2011
Have always found the staff in Perth office to be helpful and friendly. Will be back again next year.
30/09/2011
Loved this mode of travel and would do it again
29/09/2011
Overall: excellent vehicle.
26/09/2011
service from the nice irish lady in sydney was excellent, she was very helpful and friendly
24/09/2011
I had a great weekend away in the Jucy Crib - will do it again when I get a chance.
24/09/2011
In all, we had the BEST holiday in 45 years,travelling around WA, visiting all the wildflower areas..It was a holiday which will never be forgotten...
19/09/2011
The whole booking exercise through Discovery was very simple and the regular contact in the leadup to the trip was appreciated. Similarly the opportunity to familarise yourself with the vehicle via the DVD in advance was great. Overall a fantastic experience.
18/09/2011
We found Discovery good to deal with throughout our 18 week adventure
18/09/2011
We were very happy with the friendly efficient service and would certainly recommend your company to others.
17/09/2011
Tasmania is a fantastic destination and could have done with 3 weeks not 2.
16/09/2011
The whole trip is fascinating. Our plan to visit as many places as we can in a very short time is possible with the availability of a motorhome. The cost for renting a car and hotel room for the night is all covered with only renting a motorhome. I will again choose a motorhome like the MAUI Platinum Lake for my next visit to Australia or New Zealand.
16/09/2011
The vehicle was trouble free and reasonably economical on fuel
15/09/2011
We were very pleased with the service from the phone call to book, to the pick up and the drop off. Nothing was a problem and everyone could not have been more helpful. We had a great holiday and recommended and will continue to do so in the future to anyone looking at booking a holiday.
Thank you to all who helped make our holiday experience a fun one.
Kind Regards
Shayne and Sharon.
12/09/2011
am very satisfied with the back packer camper van. Am sure will still use it when i travel next year to new zealand. Thank you so much for making my holiday a wonderful one.
12/09/2011
Booking process and campervan holiday great - due to a death in the family we had to reschedule and had no problems with that.This was our first time with a campervan.We will be travelling a bit further next time and would definitely consider hiring a campervan again. we had a great time thanks.
10/09/2011
The vehicle was very good. We got good mileage and had no mechanical worries during the trip. Overall we were very happy with the van and had a great holiday.
10/09/2011
The booking process was hassle free and the staff were extremely helpful when picking up and returnig the vehicle. We would certainly make another booking with discovery campervans, but next time for a longer period.
05/09/2011
A very well presented motor home very clean and very good staff. would recomend you to anybody here in the U.K.
04/09/2011
Quick check-in and vehicle delivery under condition that all videos have been watched beforehand. (from home)
No hidden cost. Everything well organised.
Vehicle dropped off to Darwin. Very large depot. 25 mins to check-out.
04/09/2011
The booking process was straight foreward and easy to understand.
Staff was very helpfull with the in and out checking of the vehicle and giving information about the the workings of the vehicle.
In all a very pleasant experience.
02/09/2011
Booking the campervan was very easy and stress free.At the depo every thing was expland very clear and on return great,they even offerd me a ride over to the air port,Great service 5 star
30/08/2011
The Kea experience was excellent and I would definitely use them again. Staff were friendly and welcoming. Information provided with the van was very good. Service excellent.
29/08/2011
Would definately rent out again. We had 3 adults and two kids (5yr&11yrs). No problem with space other than dinner time. Kicked kids out to play outside then.
Service from Hertz teams in Hobart and Launceston outstanding. Problem with vehicle fixed (we locked ourselves out) without issue.
28/08/2011
staff at jucy brisbane were excellent,Ricki was very helpful
27/08/2011
Booking was easy via internet and we received a good briefing before taking her on our adventure.
27/08/2011
Booking process was was a dream. Thankyou
23/08/2011
The booking process through Discovery Campervans at Ballina was too easy. The staff there were so, so helpful and friendly on the phone prior to arriving and even more lovely once we arrived. We left there with a huge grin on our faces, that was cemented by the lovely bottle of wine we were lucky enough to score. Perfect way to start our holiday. Would start our next holiday in Ballina just to go through these guys again. THANKS!!
21/08/2011
The Staff at Cruisin Motor homes in Hobart were fantastic. Very informative and friendly. Any problems and they were there to help fix it. Enjoyed the experience. Would definately recommend the motorhomes. Booking was easy with Discovery Campervans.. very helpful staff.
21/08/2011
good and fast booking process
see you soon
grazie a tutti ;)
Salvatore
20/08/2011
Booking process went smoothly, helpful staff. Drop off was similar - no fuss. Had a great holiday and would do it again.
20/08/2011
fantastic thank you all ran very smooth customer service great will do it again and have already highly reccomended your company again thank you
15/08/2011
Overall a good experience - would happily do it again.
07/08/2011
Had a fabulous time and recommending it to all our friends. Thanks so much. Great service with booking and picking up and returning the vehicle. Thanks again,
06/08/2011
Staff were most helpful and assisted us to get going and even called a cab for us at the end of the hire.
06/08/2011
Good service at depot got us on our way quickly.Trouble free trip to see the Flinders Ranges was a holiday to remember.Thanks.
06/08/2011
The car was faultles, ran like a dream no problems at all.
03/08/2011
nice van to drive, overall good staff very helpful and made a good trip many thanks will return
03/08/2011
Overall excellent, only problem was getting from Hobart airport across to Cambridge and this was a common taxi issue. May sugest shuttle bus pickup
01/08/2011
Booking process good. Vehicle good in most regards.
30/07/2011
Great holiday
25/07/2011
Excellent service from Jenny in the Brisbane Customer Service team. Also the Kea people in Darwin where great
25/07/2011
Best holiday ever!!
23/07/2011
Should have been longer but that was my fault.
23/07/2011
Overall experience very good. Thanks!
20/07/2011
the vehicle was very well equiped and eveything was handy and easy to get to
19/07/2011
For 3 people this campervan was perfect, everything ran smoothly, no problems. Thankyou
18/07/2011
The booking process was excellent the pick up and drop off was very professional.
16/07/2011
Probably a little more comfort and cossiness in a NSW winter than we expected , nice surprize , warm and clean bedding , really helpful Support Team , thankyou !
16/07/2011
Everything worked very well - good explanations at the beginning, very good state of cleanliness, maintenance etc.
13/07/2011
With a quick and efficient delivery of the van we left Darwin to stock up with groceries at Coolalinga, and head towards Litchfield National park. Being Kiwis, we were delighted with the inexpensive, super camping areas available with solar showers, flush toilets and gas barbeques.
People had told us that litchfield was prettier than kakadu, so we spent most of our week there, doing less motoring but more walking and exploring. We only ventured onto the Arnhem highway to do the wetlands sunset cruise. The Van was superbly comfortable, and well equipped,and with the extra table and outdoor chairs, we left the bed up, and slid our soft luggage underneath, rather than use the amazing amount of cupboards. We found the staff at the Darwin Depot especially helpful.Some accommodations offer free drop offs to this depot.
06/07/2011
Service and support good.
03/07/2011
proffessional all the way from booking to pick up
all staff friendly and helpful will be back soon
03/07/2011
The holiday was excellent.
03/07/2011
The booking process was easy and the staff friendly and efficient.
02/07/2011
You will not get better employees than the two young ladies at the Melbourne office. We thoroughly enjoyed the trip and the camper.
02/07/2011
All the staff that we dealt with were curious, friendly and helpful. I would recommend them to anyone.
Thanks to all.
30/06/2011
Had a good experience dealing with dicovery staff with no problems + a very good experience.
28/06/2011
Fantastic trip round Northern territory, Darwin, Litchfield, Kakadu, down to Uluru and back to Alice.
25/06/2011
We really enjoyed our holiday. We were impressed at the quality of cooking utensils/linen etc. The van was in great condition and well presented.
25/06/2011
The service I received from John at Anne Street in Brisbane was very profesional and friendly. I am happy to recommend Jucy to my friends.
24/06/2011
trouble free pick up and drop off thankyou.
21/06/2011
office staff at Darwin were a pleasure to deal with...friendly, helpful and informative
19/06/2011
This was our first Camper van experience and we really enjoyed ourselves
18/06/2011
From booking to handing back the van no problems,always good when on vacation
18/06/2011
I would recommend anyone wanting to have a great experience to book through Discovery campervans Australia. Its easy and affordable
12/06/2011
thanks again, we will always recommend you guys. The girls at the darwin depot were fantastic... cheers andy n deb
12/06/2011
The booking process was very straightforward and easy . the staff at Kea Perth were excellent and very friendly . The hoiday was wonderful . I went diving at Bremer bay and saw leafy and weedy seadragons. I then drove up to the Ningaloo reef and snorkelled with the whalesharks and manta rays and had excellent diving on the reef . The only miss was there were no dugongs to be seen in Shark bay !
11/06/2011
Terrific. Comfortable.Went well.
11/06/2011
Overall we had a fantasic time Cruzing & exploring around yor beautiful Isle and have highly recommended to do the campervan way to our family & friends.
Yours Brett W.
Yours Brett W.
07/06/2011
had a wonderful holiday would definately book with you again.... maybe a slightly bigger van?
06/06/2011
Next trip NZ .Please keep us informed on prices and places to see.
04/06/2011
This vehicle suited us as a couple
04/06/2011
booking process was simple although we were given the wrong direction from the airport but other than that there were no other issues.
Had a great holiday around tasmania in the campervan.
04/06/2011
Van well fitted out Really liked the drawer fitout for holding the plates as well as in the cupboards for the glasses and cups. Easy holiday.Good level of accommodation.
Thanks.
Thanks.
31/05/2011
Enjoyed our time in Tasmania, with the use of the Britz van will look forward to doing it again in the near future.
The best time we had in the vehical was for us to be able to pull off the road, at a scenic spot and make a cuppa, and have a picnic, giving us time to enjoy the area. One thing that I would recommend to add to the vehical suitable to overseas visitors, was a small inexpensive welcome pack.
31/05/2011
The compnay was fantastic. We found the vehicle easy to drive and park. Amenities were good and everything was included for our ease of use and comfort. So glad there was an extra blanket for 1 ultra cold night!!!
30/05/2011
all went well with the hire of vehicle staff were real good and effecient.
we will use company again.
29/05/2011
Booking process and Hertz efficient, friendly and helpful. Holiday was great, A lot more to see and do though, we will be back sometime in the future.
28/05/2011
I would most definatly use Discovery again, we picked up the camper from Bryon Bay and took the van back 10 days later to Sydney and it was the most amazing trip i have ever done! so Thank you very much xxx
28/05/2011
No problems at all with the booking process, each staff member we were in touch with were helpful and friendly.
On our last morning we locked ourselves out of the van!! but within 20 mins of a phone call for help we were inside again. Thanks to Robert at Launceston.
Look forward to doing the other half of Tasmania using your company.
28/05/2011
The firm you deal with in Alice Springs is very helpful,
Cheers Gladwyn Morley
Cheers Gladwyn Morley
28/05/2011
We had a wonderful holiday, the vehicle, the service, and the satifaction we received was the best.Can not wait for our next chance to get away in a campervan from Discovery, the experience was great for both my husband and I, thank you!
23/05/2011
We were looked after so well have reccomended to all our friends this service
22/05/2011
good to deal with. helpful.
22/05/2011
very easy, waited an extra 5 mins as flight was delayed
21/05/2011
We had a great experience with the camper and would not hesitate to hire and recommend to friends this same unit at any time.
Thankyou Carmela and Jeff Morgan
Thankyou Carmela and Jeff Morgan
21/05/2011
Had a great time. Was very cold. Found the little heater to be great! :) Car went well. lovely place to visit.
thanks
21/05/2011
The booking process went very smoothly and efficient. We were very pleased with the experience we had with our campervan holiday. Thank you!
17/05/2011
We had a great time with our campervan. We loved travelling with this little home on wheels and looking forward to do another trip like this.
17/05/2011
the staff were friendly and helpful, and we found the guide book really good,& with the info in the drawer. pick up and drop off was quick and efficient.
16/05/2011
We had a great time on our first campervan holiday and will not hesitate to repeat the booking again. Using a campervan provides great flexibility and mobility especially in not having to look for food and also to return to hotel at end of the day.
14/05/2011
Staff at pickup point were friendly and helpful. My only criticism is that a good map of Melbourne should have been provided in the vehicle to assist in getting out of and back into town. We managed somehow!
14/05/2011
Over all our holiday was fantastic,we used camper van for 8 days between Melbourne and Sydney Via the Blue mountains. Never used a camper before,it was a great new experience.Your company are excellent,everyone we had contact with was professional, friendly and very helpful.It is our intention to revisit Australia in 2012 and we will definately use " Discovery " again, would hapily recomend this company to others..
13/05/2011
worked out well. Pickup at Hertz took only a few minutes and camp ground guide was helpfull, too.
11/05/2011
we loved all off the camper experiance the only thing we could fault was the long wait to pick it up. but the staff that helped us were fantastic and we cannot wait to do it again thank. we are sending a photo and letter to caravan and motorhome magazine to tell them of our great experience.
thanks steve and kim bramble
thanks steve and kim bramble
10/05/2011
Staff at the depot were very helpful and friendly despite being very under the pump at both pick up and drop off times
09/05/2011
everything went really smooth great service couldnt have had a better experience thank you, will certainly book again
08/05/2011
Thank you for making our adventure, most enjoable.
07/05/2011
Our whole experience with Discovery Campervans was excellent, from our first enquirey, through the booking process to the return of the vehicle. Well done to the team.
07/05/2011
We had a fantastic time
07/05/2011
Luxury for 2 people. I live in a converted church with lots of ceiling space so unlikely to do it again but will and have recommended it to everyone as a fun, convenient thing to do. (Not cheap but!)
07/05/2011
booking process easy and staff very helpful
07/05/2011
A fantastic holiday with no problems. Thankyou.
07/05/2011
We had the best holiday it was very comfortable and would recommend it to everybody. Thankyou.
07/05/2011
The staff were great at Hobart Airport and it is a great way to travel around the country side.
07/05/2011
We had a great time in our campa and will defiantly go again soon. Will look to hire a bigger van next time.
07/05/2011
A1+. Definately planning our next big outback adventure! Thanks again!
07/05/2011
Staff in Tassie very friendly and welcoming and sorted us out quickly to get USO the way.
Suggest booking at National Parks if you want power site as these were only places we had trouble.
07/05/2011
we realy enjoyed the freedom the van gave us to explore out of the way places and stay where we wanted
07/05/2011
Had a great experience with Discovery throughout the booking process etc with nil concerns. Our holiday was fantastic and have recommended campervan holidays to our family and friends.
07/05/2011
Cant wait for our next trip Alice to Adelaide.
04/05/2011
We were impressed with everything being included in van right down to clothes line and pegs. Service at Launceston airport at pick up & drop off very efficient and helpful.
Thanks again and we would recommend to friends Martin and Marilyn Peters
Thanks again and we would recommend to friends Martin and Marilyn Peters
30/04/2011
The booking service was fast and easy. The cost was excellent for what you get and I will definitely be recomending this sort of holiday to all my family and friends. We look forward to seeing Launceston next time. Thank you
30/04/2011
Will get next size up on next trip, staff were very obliging and helpful, a little heater would have been good at Cradle Mountain (2 deg)overnight.
27/04/2011
Good times had, i liked the easy going and relaxed nature of the staff!
26/04/2011
good experience, would use Appollo again
23/04/2011
The booking process took a while but the staff were helpful and we got there. The staff we met when picking up and returning the camper were particularly pleasant and a pleasure to deal with.
Thank you.
23/04/2011
The booking and collection processes were efficient Overall we were very pleased and will book again as this was our second booking with you.
21/04/2011
The booking process was excellent! Everything went very smoothly without long waiting times. Thank you for a great service!
20/04/2011
We would definitely do it again when the kids are a bit older!
Thank you.
18/04/2011
We can not fault the service provided. The map and instructions for returning the vehicle to Brisbane could be much better. We were fully satisfied with the booking process and the overall service of the Apollo staff.
17/04/2011
Great holiday
17/04/2011
The staff were 100 over 100, very pleasant, patient and appreciative of our needs. The man that assisted us when we turned up was great. And the man who helped us when we returned the vehicle.
14/04/2011
The booking process and staff were wonderful, they were all a credit to the company. We had a great holiday and would like to thank you all very much for your service.
11/04/2011
We loved our holiday, the campervan was exactly what we needed and more than we expected...
11/04/2011
compliments to reece for his easy going and proffesional manner
we would not hesitate to use this service again and recomend to family and friends,
eileen
eileen
10/04/2011
Will definately take another campervan trip. We had so much fun and we were so comfortable and warm in our camper :)
08/04/2011
I would recommend a Britz van to friends which we have already. It travelled well and quite often we found the camps would accept us at late notice because of the smaller size although next time we would have the next size up with toilet.
08/04/2011
Generally good, would do it again. We own a 6 berth campervan in New Zealand so feel that we are in a position to make a good comparison between Australia and NZ. You win! Your camping grounds are generally cheaper and have more facilities than ours.
05/04/2011
Had a great time. Perfect way to see Tasmania
04/04/2011
The booking and pickup/drop off process were easy and no problems. You should remind foreign customers that when charging the security deposit the credit card company may charge a foreign transaction fee that will likely not be refunded when the vehicle is returned.
04/04/2011
The booking staff were helpfull in selecting the right vehicle for us. Pick up and drop off was a breeze. We did recieve discount vouchers, not relevent to Tasmania though.
03/04/2011
The booking was handled in a professional and very helpful manner.We have no hesitation in using Discovery Rentals when planning a future holiday in Australia.
02/04/2011
The van was great, for two over 50 year olds we enjoyed the experience. Australia done New Zealand here we come
02/04/2011
booking process was well delivered
and personell staff were helpfull on pick-up and return
02/04/2011
We found most of the camp grounds good,
except for the first night in Gladstone
We were disappointed in the state of it.
The other camp grounds were great, we met some really great people. We found our Australia trip excellent. We would recommend Cheapa Hitop campervans to our friends.
02/04/2011
was a good trip, cheers patrick
02/04/2011
A great way to see Australia,would recomend to any couple traveling.
Overall service was great and would advise everyone to get a Sat Nav as it stoped lots of arguments!
01/04/2011
Excellent service regarding booking and pick up of van.
31/03/2011
We had a great travel in Australia with Jucy. Just try it!
28/03/2011
A bit disappointed that there was no guide to free camping spots available on paper. It means the online guide is not available on your travels especially when no internet connection!
27/03/2011
one tip would be to take the time to watch the dvd properly before taking off on your journey...there are a few little electrical items you may encounter.. even just how to tune in the TV... great holiday ..
26/03/2011
Very good service, perfect for the trip planned... Will do it again.
26/03/2011
It was all good. Thank you.
23/03/2011
I knew Tasmania quite well having had 8 weeks over there in 1984. At that time we had a vehicle and a caravan. This time I knew a Britz campervan would combine the best of both comfort and freedom...and it did. We had a great holiday stopping each night anywhere we arrived rather than having to book ahead.
23/03/2011
The booking was very simple.
We had a very good time on our trip and gonna do it again!
21/03/2011
really enjoyed the experience, first time in a van and also to tassie nice to have everything at your fingertips
19/03/2011
We had a lovely holiday and really enjoyed would have no problem recomonding it to people
14/03/2011
Very nice and professional team, no last minutes surprise, all went absolutely fine.
Thanks to all for this marvelous experience.
12/03/2011
Easy booking process and staff friendly and helpful. 5 stars for staff and the holiday and two stars for the vehicle.
12/03/2011
Ended up with a fairly new Apollo. Very happy with that.
Smooth handing over and return.
12/03/2011
Check in and check out was quite efficient.
12/03/2011
Booking process : perfect !
Thanks to discovery-campervans.
Melbourne Jucy staff : very friendly.
One month campervan holiday : good experience (the 1st one for us - we are 65 and 62 ... So Jucy Crib is not only a campervan for young people !). We miss just a camping table and something to protect the camping gas from the wind.
Good ratio quality/price
10/03/2011
Staff at Hobart airport were good, perhaps more staff on to help with assigning vehicles in busy times. The dvd showing how the mobile home works is a good idea.
07/03/2011
I loved our van and would recommend it to everyone who wants to hire a campervan. The loo and shower were a bonus. However we found, because it was so big parking was a problem in some areas but hey that is only a small problem. Should we go on another holiday where we hire a van it will definitely be an Apollo. Loved it.
07/03/2011
Loved the campervan because it was a home on wheels. We made some great meals in the well set out kitchen and travelled many kms in comfort.
06/03/2011
The staff were very friendly and helpful. Will be back again for our campervan rental needs!!
05/03/2011
would recomend to all family and friends
05/03/2011
We were well treated on a personal basis at both the pick-up and drop off points. No improvement required here
05/03/2011
Traveling in a campervan is a unique experience. There was such a sense of freedom in having nothing but the open road ahead of us. We travelled from Melbourne to Perth and had a wonderful time. We would definitely travel in a campervan again and would recommend it to others.
02/03/2011
The whole booking process and the staff were great (would recommend to family and friends). The van is good - it would be nice if a small plastic bin with lid is provided.
Would do it again in the future - definitely.
28/02/2011
Booking camper was easy and a campervan is a good holiday when you just want the freedom to stay when and where you like. No pressure to be in one particular spot. Also saves a lot of money on food which can be the most expensive part of the holiday
27/02/2011
Booking process was swift and straight forward, even at an extremely busy Britz depot, Holiday was better than expected allowing a self paced trip
27/02/2011
After sales service was fantastic.
26/02/2011
The service on both pick up and return was excellent and smooth. Very friendly staff in Launceston who showed us where we could find everything and also how everything worked etc. Would I use you again..ABSOLUTELY. And YES I have recommended to friends ite the only way to travel. :) :) :)
With thanks Dawn
With thanks Dawn
26/02/2011
Apollo could not have been more helpful and the whole experience was very positive
26/02/2011
The people at Hertz were very friendly and helpful.
26/02/2011
Overall very good and will use this company and vehicle again.
25/02/2011
The van was brilliant thank you for a wonderful holiday as it was my 50th birthday and our 10th wedding anniversy a holiday to remember jacqui and steve tame x
21/02/2011
We found it a very nice holiday.
Everything was good clean. driving was fine.
15/02/2011
Perfect for two travelling on the Great Ocean Road for 5 nights, loved the experience. We had some nights in caravan parks and a couple we free camped by a lovely beach - just magic!
15/02/2011
We had such a great holiday and recommend as a must do adventure and will be doing it again.
Thank you Discovery
08/02/2011
A great way to see a bit of the Top-end of Australia and a wonderfull and addictive sense of freedom.
07/02/2011
We were very pleased with your campervan and with the service your staff provided
and we will be booking another one for this year very soon.
regards Andrew Clark
regards Andrew Clark
06/02/2011
booked all online - very efficient.
fantastic holiday. we enjoyed stopping wherever we wanted to & having our home with us.
06/02/2011
Very enjoyable holiday.
06/02/2011
My wife and I were happy to receive a vehicle which had obviously been kept clean and well organised inside. It ran efficiently,which was even more important, and customer service was polite and helpful. We would not hesitate to hire another vehicle from Discovery Campervans.
Paul and Gabi Mac Donald,Hungary
Paul and Gabi Mac Donald,Hungary
05/02/2011
Everyone has been very helpful both in recieving the vehicle and in the delivery of same in Sydney.Should we have the occasion to holiday again in Aussie and to hire a vehicle it would be with you. graham sproull
31/01/2011
Holiday was good despite the problems with flooding and changes to the plan. Thank you for your assistance in the changes. All driving and holiday parks were good with no issues getting in and out. Parking was sometimes a challenge especialy in city areas.
31/01/2011
Hi
The van and all the equipment worked just as expected and we had a wonderful time.
Many Thanks
30/01/2011
Very happy with level of service and value for money. Excess is very steep, especially compared to other companies. Not sure how most people would manage to put up a $7500 excess on a credit card without impacting the rest of their spending on a card? The only issue was with the optional awning which cost extra, but was tiny and would have been virually ineffective if used in poor weather. Overall though we would recommend Discovery and the experience to others.
Regards
Matt
26/01/2011
The booking process was great!!!
23/01/2011
It was our first experience with Campervans and we really enjoy it and will recommend to anyone willing to discover Australia
20/01/2011
Very friendly booking staff.
Fantastic holiday. Will do it again.
19/01/2011
It was great to have the hippy camper, we enjoyed it very much! :)
16/01/2011
Everything worked well and the service at the desk when we gave the van in was really excellent
15/01/2011
Enjoyed, staff helpful and all was easy to book for holiday. Thanks
11/01/2011
Fabulous holiday - will definately do it again.
10/01/2011
Overall it was a wonderful experience.
09/01/2011
This was a good experience for us, would upgrade to a newer Apollo wagon next time and an awning is a must!! but the overall experience of collection and return was good we would definately use this company again and will in 2 years time when we return to do a further trip in Western Australia. Well done guys!! and Thank you!!
07/01/2011
Great campervan very comfortable
07/01/2011
TROUBLE FREE BOOKINGS AND COLLECTION. OUR FIRST EVER CAMPERVAN EXPERIENCE. WE HAD A FANTASTIC TIME, ENJOYED OUR TASMANIAN CAMPERVAN HOLIDAY IMMENSELY. SURELY THE MOST ECONOMICAL WAY TO HOLIDAY. WOULD DEFINATELY RECOMMEND THIS TYPE OF HOLIDAY TO FAMILIES..GREAT VALUE..GREAT FUN..GREAT MEMORIES. THANKS!
04/01/2011
Booking process, simple ! - and staff very helpful, online and at depot.
whole family enjoyed it.
Best way to see oz,would definitely go via camper van again !
28/12/2010
The booking process was fine and I really enjoyed the holiday.
27/12/2010
Well organised handover at beginning and end.
21/12/2010
...overall you have a well run business and it was all a good experience
thankyou
Jim Cox
thankyou
Jim Cox
20/12/2010
Thank you so much for a well prepared vehicle, easy rental procedures!
We had a fantastic time touring Tasmania and the great vehicle was key to our great holiday!
19/12/2010
Good service. Thanks to the crew in Melbourne. will recommend it to my friends
18/12/2010
Very enjoyable and comfortable. The booking process and staff at the two locations we picked-up/dropped off were friendly and helpful, especially at the end in Adelaide.
18/12/2010
Had a lovely holiday (apart from a huge storm) and would hire the vehicle again.
12/12/2010
I found the process of booking easy to negotiate and was pleased with the upgrade. I found out too late in my trip that I could have spent the night in almost any rest stop along the way and would have likely made some changes if given that information. This might be a good thing to add to the orientation for foreign renters.
11/12/2010
The original vehicle was not available and whilst an upgrade was appreciated for the extra space we did find the 6 berth vehicle big for driving around on unfamiliar roads and territory.
09/12/2010
Perfect holliday in the Campervan! we strongly recommend it.
06/12/2010
We will come back and use a vehicle from yourselves again. Thankyou.
05/12/2010
Had an amazing holiday travelling around Australia, the freedom to go anywhere and do anything was very refreshing from normal working life.
We saw many incredible places, not to mention the wildlife we would have struggled to see otherwise.
Having to slow down because of the Echidna crossing the road, or to see the Koalas climbing the tree near Cape Ottaway was priceless.
I will be coming back to travel around australia again in a Camper van.
We saw many incredible places, not to mention the wildlife we would have struggled to see otherwise.
Having to slow down because of the Echidna crossing the road, or to see the Koalas climbing the tree near Cape Ottaway was priceless.
I will be coming back to travel around australia again in a Camper van.
04/12/2010
Good service, no special remarks. Great trip throughout Western Australia !
04/12/2010
Enjoyed the campervan experience. Would have been even better without shortfalls as noted, Maps and caravan park information not sufficiently up to date and comprehensive.
04/12/2010
Overall the camper and whole holiday was faultess and u guys were really helpfull
03/12/2010
Everything was very easy, the vehicle was great and the staff on arrival were great
28/11/2010
Easy process of collecting and dropping off vehicle. Friendly staff and would definitely use Discovery/Apollo again for our next road trip.
27/11/2010
We had such a great trip in WA wandering around in the van. It was stocked to suits our needs and left us free to stop and enjoy without too much planning.
27/11/2010
great vehicle and equipment, enjoyed having a DVD player and flat screen TV, easy to drive with, comfy bed. the booking process was easy and very friendly staff to deal with. we were asked to upgrade prior to your holiday and that was the best we could have done. So, thanks a lot! Was a lot of fun in beautiful Tassie!
Sandra La Tona and Helen Chapple
Sandra La Tona and Helen Chapple
25/11/2010
The initial booking staff were wonderful and extremely helpful! The gentleman who gave us the vehicle in Alice was very thorough and informative. the trip was brilliant and the Kea campervan just made the experience perfect! Thanks :)
22/11/2010
on arrival to pick our van up we were upgraded to a britz elite.which made our holiday even better.a big thank you.
20/11/2010
Would use again.
20/11/2010
Booking in, vehicle pick-up and vehicle return all went very smoothly - better than expected. Very friendly, courteous and efficient.
Although it would be good if the vehicle return hours were extended, especially during daylight saving periods, to say 6pm.
15/11/2010
The staff were really enthusiastic about our holiday and made the pick-up part of the whole positive experience. Very efficient and any problems or queries attended to immediately
15/11/2010
COSTOMER SERVICE WAS VERY GOOD WE WILL TELL OUTHER ABOUT THE GOOD SERVICE
PAUL HARRISON
PAUL HARRISON
12/11/2010
All in, we had an awesome time touring around Tasmania in a Brits hitop. Keep it up and we would come back.
08/11/2010
We had a great camping trip to Nhulunbuy from Darwin. The booking process was well managed, the pick up and return office people were very helpful. We have told many friends about our experience and they have asked for the email address as they are very interested in doing the same camping trip. Well done to an excellent customer service. Everything that we expected and more.
07/11/2010
Perth staff were courteous & helpful during pick up and drop off.
06/11/2010
We had a great time.
01/11/2010
Apollo/Cheapa were very good to deal with. Because of flight timings, they checked the van in 30 minutes before official office hours.
31/10/2010
Very happy with the campervan, we had five adults and everyone was happy
30/10/2010
we enjoyed it, thank you.
26/10/2010
Booking over the internet was easy and our booking was followed up very well. The van was ready and waiting for us. Good service.
23/10/2010
Corteous staff at pick up and drop off.
18/10/2010
Would recommend to others
17/10/2010
We had a really great time and will definatly consider using a campervan again. Thank you.
16/10/2010
Easy booking process and great price.
16/10/2010
Friendly and helpful all the way, thanks
16/10/2010
upgraded and was practically brand new so we were so happy with the whole thing. It was no fuss to maintain and we encountered no trouble upon return. The process was quick and efficient. Could do with a broom and mop.
13/10/2010
Great company, had recommended to several friends who want to hire campervans in Australia. Would definitely use this company again.
13/10/2010
LOVE IT! LOVE IT! Want to do it again. :)
11/10/2010
very happy with everything supplied, would not hesitate to recommend van to anyone thinking of this type of holiday
10/10/2010
I would like to say thank you to all the staff we dealt with in Cairns for being so polite and cheerfull and also to everyone throughout the booking on the internet,well done and thanks--
I would also like to ask if possible in future that along with chairs a small fold up table could be included--This would make eating outside a pleasure instead of struggling to balance food on your lap!All in all had a great time so thank you everyone!!
Paul,Lynn and grandson Owen--
Paul,Lynn and grandson Owen--
09/10/2010
Would recommend discovery campervans to anyone. Great vehicles, helpful service and absolutely no hassles at all.
06/10/2010
We had a great time with your motorhome driving the west coast.
Thanks a lot. Esteban & Vanessa (Canary Islands - Spain)
Thanks a lot. Esteban & Vanessa (Canary Islands - Spain)
04/10/2010
Staff were really nice and helpful, i would use this company again.
03/10/2010
Had a great trip
02/10/2010
Overall the campervan trip was excellent. From checkin till the return of the vehicle. Enjoyed my trip from Perth all the way to Albany through the coastal route. Two thumbs up.
02/10/2010
arrived hobart staff were great had us in the van and on our way within the hour thanks hertz tassy was great really enjoyed our holiday
02/10/2010
Everything provided (maps etc) made for a trouble-free holiday. First aid kit is pointless, as if used expensive & very little in it; could be bought @ store.Only difficulty was finding the depot @ Melbourne airport; poor map, no street names & poor signage for the depot. Took us an hour to find from the airport just around the corner!
29/09/2010
We had a very good experience with this van. Booking, pick up and drop off worked very well.
28/09/2010
We had a great holiday in the Camper booking process was very easy. Kea were very professional to deal with.
Only negative feedback would be the map of WA provided was useless not enough detail.
Also the rates compared to renting NZ are not very competitive, very expensive in fact to rent in Oz.
27/09/2010
Staff were extremely helpful and friendly right from the first booking until returning the van.
We enjoy the flexability of holidaying this way and the ability to cater for meals when we want.
26/09/2010
We Had a Good Holiday meeting our proposed itinerary quite easily.
26/09/2010
Good service.
The only confusing thing was that payment was for 7 days and the use was only for 6 days as the first day begins after 10am and the last day finishes before 2pm
25/09/2010
Overall I am satisfied with the booking process, collection and return and will use your company again
23/09/2010
The booking process was easy and effective. I appreciate the long distance call received from you to give extra information and support. Also the people working in Perth office is friendly and supportive.
20/09/2010
Great way to travel
18/09/2010
would appreciate a pick up option from airport or accomodation
18/09/2010
Staff were excellent, good service, Thanks
16/09/2010
Easy booking process. Liked the fact that the price seen was what you pay as with many sites it can be confusing. Highly recommended would definitley do it all again!
14/09/2010
good, efficient, would recommend to others
14/09/2010
The pick up and dropping in Brisbane was easy and the people were all the time helpful and nice. Next time again, we organised it over internet and everthings ran smooth
14/09/2010
Pick up and dropping was good organised,people were helpful and very polite. we would reconsider if we would take a big van like this again
12/09/2010
The service was good. When we picked up the campervan, the forgot to include the camping chairs, but we got a refund for that when we returned the car. Thanks for the good service.
12/09/2010
Campervan well stocked and comfortable. Everything in easy reach. We rented the unit in Tasmania in winter and rented the bedding packs. We were told we would have two sleeping bags etc. we were supplied with a doona and a blanket which we found inadequate in the freezing weather, we had to augment the bedding with some of our own. This problem may need addressing with maybe the ability to hire more bedding in the future.
11/09/2010
A great way to cover accommodation and car hire.
11/09/2010
Very efficient checking in procedure though did take a bit of time.Staff very helpful and friendly.Fantastic holiday in the van.We are already planning our next trip using a campervan.Discovery and Maui EXCELLENT to deal with.Highly recommended !!
11/09/2010
We did appreciate being given a coffee plunger when we asked for one and also the very prompt replacement of a broken light fitting. We found the staff in Cairns very helpful and pleasant to deal with.
Overall we had a wonderful holiday. Thank you
08/09/2010
We were upgraded to a 6 berth which was a little too big, parking was difficult in most towns and I feel we went through a lot more fuel, but it was great we were first timers and really appreciated all the help received.
06/09/2010
Information given about the vehicle was great. Staff explained the vehicle well.
04/09/2010
Currently thinking about hiring another one while we are here. Will contact you once we decide where and when. Aso got loads of lovely pics which will send once we have uploaded them. Thank you so much for everything
Michelle Battle
28/08/2010
we intend to hire one again next year
28/08/2010
Service from Apollo was very good. We did have a couple of problems. The van didnt start on our first morning and blew out a lot of smoke and it conked out entirely on our last day. Apollo gave us a car for the last day and attended to the conked out van very efficiently. They were very friendly and very pleasant to deal with. Top marks there. The staff at Adelaide and Darwin and Sean? who answered our call from Darwin were all great. Thanks
24/08/2010
KEA staff were extremely helpful - information given was useful and personal recommendations were appreciated.
23/08/2010
Booking, pick-up and drop off very smooth and simple. No fuss, added to a great holiday and the best way to see Tassie!
22/08/2010
Highly reccommended... a great way to holiday
21/08/2010
The express drop off option for the Splendour crowd was a great idea. Very quick and hassle-free and the guys were really friendly!
21/08/2010
The staff were very helpful and displayed attenion to detail in all aspects of the pick up and return of the van.
21/08/2010
Overall, made the trip to the outback more comfortable and a great place to entertain and sped quality time with other people.
Also the staff in the Alice branch were really helpful .. thank you!
Also the staff in the Alice branch were really helpful .. thank you!
14/08/2010
Got a free upgrade which was excellent :)
13/08/2010
Impressed with price and service.and great to only supply clothes and food as everything supplied including a clothes line. I should have hired this time of unit years ago No motel costs and stop when and where you like..You won me ILL be in touch
08/08/2010
Great happy service
07/08/2010
Hi Team,
We did campervaning from 24th to 28th July and absolutely loved it. We also liked your arrangement of vehicles and your enthusisam to make our holiday happen, specially Jenny as she delt with us.
On the flip side we were a bit disappointed that the shop opening times were short during winter and we actually got the vehicle only for 4 and half days after 11 am on 24th July and had to hurry up on 28th July to return it by 3:30 pm, but paying for 5 full days.
We look forward to another similar campervan holiday in the next two years time. Perhaps in the summers and a different state. And a few of our friends are also considering this option to see Australia.
Keep up the great work team. Regards
We did campervaning from 24th to 28th July and absolutely loved it. We also liked your arrangement of vehicles and your enthusisam to make our holiday happen, specially Jenny as she delt with us.
On the flip side we were a bit disappointed that the shop opening times were short during winter and we actually got the vehicle only for 4 and half days after 11 am on 24th July and had to hurry up on 28th July to return it by 3:30 pm, but paying for 5 full days.
We look forward to another similar campervan holiday in the next two years time. Perhaps in the summers and a different state. And a few of our friends are also considering this option to see Australia.
Keep up the great work team. Regards
07/08/2010
Booking process was fine. The equipment we had was good.The beds were very uncomfortable!
06/08/2010
Staff were very helpful and friendly. Only issue was that the vehicle was not ready when we came to pick it up.
04/08/2010
We had a wonderful time. No hassles at all. Saw and done plenty in the 3 weeks we were away. We would recommend the campers to others.
03/08/2010
One of the most memorable and enjoyable kind of holidays, definitely will repeat this kind of holiday. Will recommend to anyone who enjoys some holiday freedom and adventure.
Love it, thank you.
Love it, thank you.
01/08/2010
We had a great holiday and wish we were still on holidays!!!!
30/07/2010
We had a great experience and will recommend Jucy and Discovery to others. Thank you!
26/07/2010
The booking process was very smooth and easy. The staff were all friendly and helpful, both at Discovery and Britz. We will definitely have another campervan holiday!
26/07/2010
It was the best holiday we`ve had, the motorhome was the best idea, travel and accomodation in one. Provides the flexibility needed when on long holidays, best way to see Australia.
26/07/2010
Very good souvenir on bloomfield track. Good expérience to do in thé future why not in the red center.
24/07/2010
Excellent service. Nice clean van. Plenty of storage space underneath. Overall a wonderful experience.
23/07/2010
A bit slow to get out the door with the campervan - but I guess it was a busy day. Great staff, made the whole process easy and straight forward. Would definitely use them again.
22/07/2010
Discovery staff were very friendly and especially helpful. Lori was the person who assissted us and Discovery can be proud of having her as part of their team. Appollo staff were friendly but did not explain very well. They neglected to inform us properly about the toll gate system, thus we had no clue that we were actually passing overhead toll gates.
The free stays guide was not as helpful as we hoped, because certain places, such as the one close to Redcliffe, had changed their policy and did not allow anyone to spend the night and there were no other nearby stop overs on the guide.
But we had a wonderful time and we will definitely recommend Discovery and work with you again on our next holiday. We also have family who will contact you for their holiday which they have planned for the end of the year.
Thank you very much for your quick response and friendly service.
Kind regards
Brian Slabbert
The free stays guide was not as helpful as we hoped, because certain places, such as the one close to Redcliffe, had changed their policy and did not allow anyone to spend the night and there were no other nearby stop overs on the guide.
But we had a wonderful time and we will definitely recommend Discovery and work with you again on our next holiday. We also have family who will contact you for their holiday which they have planned for the end of the year.
Thank you very much for your quick response and friendly service.
Kind regards
Brian Slabbert
19/07/2010
A very smooth and ejoyable trip with no nasty surprises - everything was as it should be.
19/07/2010
The staff in Alice were extremely quick and efficient. Thanks.
19/07/2010
The staff are wonderful. Judith and Phil at the Adelaide branch looked after us when we swapped the van over, and Judith organised an extra day on our trip because of the inconvenience. She even gave us a bottle of wine as it was our honeymoon! And at the end of our trip, even though we brought our van in an hour late, we were looked after so well by Ursula at the Perth branch. Her Saturday night was creeping away, yet she remained patient, helpful and understanding. She called us back a few days later on our request to tell us the mileage, which we were very thankful for. A big thumbs up.
18/07/2010
Would definitely recommend to others and would hire again.
Our only suggestion to improve would be - a toaster!
18/07/2010
We were impressed with your staff who were extremely friendly and helpful from the initial booking through to the pickup and dropoff. (The girl at the Hertz counter at Launceston airport was also very obliging and gave us a great welcome to Tassie)
17/07/2010
The booking process was easy and the office staff were friendly and helpful.
The location for vehicle pick up was central to Cairns.
The campervan gave us the freedom to travel wherever we wanted during the day, without the hassle of accommodation concerns.
The campgrounds in the Northern QLD were easy to locate and consistently had very helpful operators.
The campervan gave us the freedom to travel wherever we wanted during the day, without the hassle of accommodation concerns.
The campgrounds in the Northern QLD were easy to locate and consistently had very helpful operators.
17/07/2010
Staff friendly and helpful
17/07/2010
People working at apollo in Darwin were friendly but we had to wait for an hour to pick up our vehicle!
17/07/2010
Booking process was good. Pick up and drop off went smoothly. Our holiday was great
16/07/2010
The booking process was so easy and efficient. It was our first campervan holiday and we fell in love with our vehicle and would love to own one ourselves.
16/07/2010
Kea were also extremely well organised and thorough - we left the pick up with a lot of information and felt very confident.
We will certainly do the same type of holiday again in future.
Many thanks for your assistance.
Kind regards
Kind regards
16/07/2010
enjoyable no complaint
14/07/2010
in general we found the staff at Hertz rental to be more than accommodating. from before we arrived at our destination where they arranged a staff member to greet us after their office hours, he inturn directed us to enjoyable caravan site in nearby town. staff were also pleasant and helpful when returning the van. Definitely would book a Hertz Van again.
14/07/2010
Everything went smoothly from start to finish. Thanks
12/07/2010
Service was good overall however there was about a 20 minute delay in creditting back the $2,500 excess due to a problem with the credit card machine.
11/07/2010
All staff very helpful and cheerful types. A bit unimpressed with the video on how to do everything - in fact I forgot how to make the waterpump pump and had to make a anxious call the following morning and was put through to Darwin for an explanation.
11/07/2010
The van was great. It did everything we wanted and was great to drive. Ipod connection was a nice touch.
My only complaint was fuel economy, but given the height of the van this was to be expected.
10/07/2010
All went well from start with the booking to finish and having good weather is an added bonus.
We enjoyed every moment.
Just a note to add which is more of a cultural thing, I guess. Like in NZ a few years ago and also in the southern states where it is more cold during winter, the amenities (shower area) in the caravan parks are everywhere freezing cold, with windows and doors open all day and night. In Europe this is different, where you can enjoy a warm amenities.
Just a note to add which is more of a cultural thing, I guess. Like in NZ a few years ago and also in the southern states where it is more cold during winter, the amenities (shower area) in the caravan parks are everywhere freezing cold, with windows and doors open all day and night. In Europe this is different, where you can enjoy a warm amenities.
09/07/2010
The service at both pick-up and drop-off was excellent. We would definitely campervan with a Kea again.
07/07/2010
Camp sites always available for vans.Vehicle used very little fuel and will do it all over again.
06/07/2010
Outstanding service both at pickup and drop off, very satisfied with whole experience. would recommend. Cheers
05/07/2010
We were updated to a later model vehicle with auto,which we were impressed with and it was very clean and tidy.Maui charged us for the linen,$30.00 which was supposed to be included as per you quote,also charged $4.00 per day for extra driver,which was not on your quote,they declared it was their policy to do so.otherwise we were more than happy with our deal and would book through you in the future.Regards,Ian & Denise MacPherson
05/07/2010
Fun times had on the road. Thank you Discovery Campervans. See you next time.
04/07/2010
We hired an additional table and 2 chairs therefore we took the advice of Maui staff and did not dismantle the bed. This made for easier pack-up and set up each day.
03/07/2010
Your employees service was excellent they where most helpful & efficent. They made the expierience very enjoyable.
03/07/2010
Service was great. Million dollar views every-where!
30/06/2010
GENERALLY WE ENJOYED OUR TRIP AND WOULD DO THE SAME THING AGAIN (BUT WITHOUT THE HICCUPS)
28/06/2010
Booking the van was extremely easy through Discovery and overall we had a great holiday.
28/06/2010
overall experience good
26/06/2010
Booking, picking up the van and the drop - off went very smoothly. We did not use the table so left it in the back in between the bunks for use at night.
We travelled with 3 other couples, also in your vans and had a good 33 day holiday.
Cheers,
Ivan Todd, Whangamata NZ
We travelled with 3 other couples, also in your vans and had a good 33 day holiday.
Cheers,
Ivan Todd, Whangamata NZ
26/06/2010
I think its great overall.
21/06/2010
Booking process was easy.The holiday was fantastic will definately use again.Great if you want to campervan on a budget.
13/06/2010
had a great time travelling around, very happy to see lots of Hertz vehicles on the roads
12/06/2010
Thank you so much for an amazing experience. This was our first time in a caravan and we drove from Perth to Brisbane in 9 days. Because we were relocating, we had lots of luggage and 2 bikes (including a tandem) and we were easily able to fit it all in. Highly recommend!
11/06/2010
Apart from two minor faults a good deal.
Booking process could not have been easier and staff extremely helpful
06/06/2010
We had great service on booking and when we picked vehicle up. Your staff are very informative. We highly recommend your campervans, and hope one day be able to do again, this time we may see our own country, NZ, the same way. Thank you once again for a great experience, and support.
06/06/2010
Despite the issues with the water tank not being filled, and the drainage not being emptied... it truly was an extra ordinary trip we had as a family and loved the Camper Van and the freedom it gave us.
03/06/2010
It was great having all of your supplies with you at all times as coffee shops and takeaways were few and far between.Some of the attractions were at the end of 27kms of unsealed road so we were unable to go.An economical and great way to holiday- no schedules!
21/05/2010
Motor wise the vehicle drove very well. I found the staff extremely helpful with bookings and pickup of vehicle. So glad we upgraded to give us the extra room.Had a wonderful trip around Tasmania.
17/05/2010
Good company to book through - easy process and quick responses to any queries -highly recommend
the holiday itself was an experience!! warning to anyone going to travel the eastcoast in a campervan - 5 weeks is more than enough, after doing it i would recommend 3 weeks!!
the holiday itself was an experience!! warning to anyone going to travel the eastcoast in a campervan - 5 weeks is more than enough, after doing it i would recommend 3 weeks!!
15/05/2010
Overall great holiday thanks
15/05/2010
friendly staff
15/05/2010
the booking process was very painless and the service at both ends [Adelaide ] perth ]was very efficient. the times were a little different to what we were led to believe but we managed accomodate them . thankyou for enabling us to do the trip
Bob
Bob
14/05/2010
The booking process was well organised. Pickup was thorough though slow and handover simple and quick. Altogether a pleasant experience and one that we would recommend to others.
12/05/2010
twice we required assistance for repairs to the vehicles - one for the battery terminals and one to replace the windscreen, staff were very helpful and prompt in arranging these repairs which was much appreciated
10/05/2010
Great staff at Apollo,helpful etc.
Road side assist were excellent.
Repairer at Katherine was excellent.
Man who answered the phone when we first encountered our difficulties at Kakado(Miles from anywhere, in the dark nothing working)was less than curtious even less helpful.His advice when we had no fridge working no lights etc was to empty the fridge! Thank goodness the next person we talked to knew what he was talking about. He also had plenty of manners!!This was april 22 roundabout 5-6 pm
No complaints about anything else.
08/05/2010
We would recomend this type of van for two people but think it would be to small for three unless it was a child.
08/05/2010
Staff were friendly and helpful and accomodated our slight booking variation with grace.
07/05/2010
Staff were very helpful.
03/05/2010
Booking process was simple and pickup and drop off at both airports worked in well for us
01/05/2010
Had a problem with the battery however the people on the help line were great and it was fixed quickly and with a minimum of fuss.
30/04/2010
The booking service is handy and efficient.Attractive campervan holiday with Kea.
28/04/2010
Customer service great and very friendly
enjoyed our short stay.
Will remember you if motor home required again
26/04/2010
Straight forward and simple. Staff were pleasant to deal with.
25/04/2010
It was the first time we have had a campavan, new experiences, and even though it rattled, and a few things a miss, we had a ball. highly recommended. great to bring the family together
24/04/2010
Staff effecient and courteous at a busy time of year
23/04/2010
We`ll be back!
21/04/2010
The checkin for picking up the van were so accommodating and the guy who looked after us could not have taken care of us any better. Straight from the airport and into the van was fantastic even with a hiccup with the timeframe we needed to wait for it. Thanks everyone for making our holiday a great one!
21/04/2010
We hired in the Northern Territory at the end of the wet season. If we had been advised that all the 4WD tracks were closed at that time of year, we would have taken a different option. Perhaps you can help your clients out here. The 4WD was a waste - would have been better off with a regular camper.
19/04/2010
we had to wait two hours on pick up because of very busy, but hey; no worries!! staff incredible professional, everyone was attended to with a big smile and lots of patience!
we did not check the van so later we found out there was no table, chairs and fan. all it took was a telephone call to set this right. we just bought the stuff and by returning the vehicle got our money back.
our compliments to the staff at mascott pickup centre for the way they do their job. we would certainly book again if we ever go back to oz.
we did not check the van so later we found out there was no table, chairs and fan. all it took was a telephone call to set this right. we just bought the stuff and by returning the vehicle got our money back.
our compliments to the staff at mascott pickup centre for the way they do their job. we would certainly book again if we ever go back to oz.
18/04/2010
Thoroughly enjoyed it and would do itm again
18/04/2010
Such a pleasure to hire with you guys from start to finish - will definately recommend you and use you again.
18/04/2010
We had no problems and loved the experience, thanks
17/04/2010
Service, booking procedure, and staff where excellent. I was a little disappointed that there was an extra $10 fee charges (aparently this happens every April) it would have been nice if this had been in our initial quote.
Overall, we would definitely use the company again albeit a larger campervan.
17/04/2010
Thoroughly enjoyed our time in van - towels, bedding and all equipment very good. Booking process excellent and staff at pick up point good too.
17/04/2010
no fuss, easy to book and collection / drop off straight forward
16/04/2010
The camper we booked was excellent for our trip.It contained everything we needed. We will definitely be booking another one in the future.
12/04/2010
Certainly would use again if the need arises - and would recommend to others.
11/04/2010
My wife and i had a fantastic holiday and we will continue to hire this van in the future.
11/04/2010
Well presented vehicle and equipment. The bedding and towels were excellent well provided relation to number and clean - only one issue was that the sleeping bags were not able to be zipped together - they were the same brand but not the same style.
I would gladly recomment to any of my friends or aquantences your organisation.
I would gladly recomment to any of my friends or aquantences your organisation.
10/04/2010
Vehicle went well, was exactly what we needed. Would hire one of these again.
09/04/2010
Vehicle ran well and the equipment supplied was excellent. Fridge etc all performed to expectations and the bed was better than expected.
Would like more information on non paying rv stopovers.
05/04/2010
We would use a camper van again to holiday in.We enjoyed the experience.
Small things were wrong.We would check a few extra things next time.Booking process excellent as were drop off staff.
03/04/2010
Tassie is a great place for a holliday had a wonderful time.
02/04/2010
The staff were awesome and very helpful, especially Monika who helped us when we picked it up and dropped it off. Very satisfied
02/04/2010
Booking process was straight forward. Staff were very helpful both on arrival and when we returned.
We may well return to Tasmania in the future and would certainly be happy to book with Discovery again.
We may well return to Tasmania in the future and would certainly be happy to book with Discovery again.
02/04/2010
Will certainly recommend others to hire from this company
29/03/2010
Thankyou! We would love to do it again
29/03/2010
very easy to book and helpful instructions. It proved a very relaxing style of holiday, once we had found where everything was.
We were however blessed with wonderful weather in Tasmania, which made all the difference.
We were however blessed with wonderful weather in Tasmania, which made all the difference.
28/03/2010
all was excellent staff meeting you great helpful plus would not hestite to use compny again and will recommend to family and friends
thank you
thank you
27/03/2010
We will definitely do this again someday.
27/03/2010
sorry the reception at the beginning and the end of the trip was not very warm and kind .smiles and words of welcome would be appreciate.
no problem for the booking process.
no problem for the booking process.
27/03/2010
Booking process excellent and same when we brought camper back.
26/03/2010
I would recommend this company to my friends
22/03/2010
all in all -- the trip was good and easy -- car was perfect for our needs
19/03/2010
We found all the staff at Discovery very helpful we had a great break and we have already passed your website on to our son and daughter in law.
14/03/2010
Thoroughly enjoyed the holiday with the campervan and the service provided.
13/03/2010
Will look foward to hiring on our next trip
13/03/2010
The help given to me by Britz was excellent and their responses to my problems with the vehicle were first calss however there response to my "comlaints" re the toilet etc were non committal.
09/03/2010
Great way to see the country and stay in places you would never dream of inside the rainforest, parked next to a beach, campsites were easily accessible too but very regimented i found, camping rough was best! A great holiday despite our lack of fridge!!!
08/03/2010
Service from Cairns pickup was 5 star, friendly, efficient, comprehensive advice.
07/03/2010
had an enjoyable time and drive , recommend the experience
07/03/2010
everyone very helpful, the holiday was best yet in my 63 years.
thanks to you all, and tasmania of course.
regards clodagh clay
regards clodagh clay
06/03/2010
great staff in brisbane.
06/03/2010
This was our first camper van holiday and we had a brill time.
We had first class service from Discovery Camper Van and would certainly recommend and use your company again and also book the apollo euro deluxe 6 berth.
We had first class service from Discovery Camper Van and would certainly recommend and use your company again and also book the apollo euro deluxe 6 berth.
05/03/2010
My time in Tassie was most enjoyable. The service provided by both yourselves and Hertz was faultless.
I hope to return and will use your Company in the future.
I hope to return and will use your Company in the future.
05/03/2010
We thoroughly enjoyed our holiday and would do the same again in the future. Very relaxing.
01/03/2010
All 4 adults had a wonderful holiday in Tasmania.
We do not regret choosing to travel in a campervan.
We do not regret choosing to travel in a campervan.
01/03/2010
A great holiday and lots of fun. Especially being able to camp anywhere in Tas. with free sites.
28/02/2010
Good experience. We will rent again when traveling to New Zealand!
27/02/2010
we had a great trip and will definitely hire a campervan again.
Would maybe look at getting a tv next time. We did have a few problems getting a discount at Big4 parks - they said Backpacker was not included ??
Booking was straight forward and pickup and return pretty well organised and straight forward.
Would maybe look at getting a tv next time. We did have a few problems getting a discount at Big4 parks - they said Backpacker was not included ??
Booking was straight forward and pickup and return pretty well organised and straight forward.
25/02/2010
We have really enjoyed our trip We made over 5000 km and saw everything we wanted. If Australia were not so distant from Europe, we would definitely make another trip with your Camper.
22/02/2010
Courteous and professional attention. Especially liked the email reminder close to the time of rental.
22/02/2010
We had a good holiday but were suprised by overcrowding at carrvan parkes.
20/02/2010
Booking process was very smooth and informative. Courtesy van from airport was appreciated - had to pay on way back which was unexpected.
Highly recommend campervan holidays - i went with my 2 children aged 10 and 12 and we had a dreamlike holiday!
20/02/2010
Campervan was really good and comfortable, we had a lovely holiday!
Great, professional service from Discovery Campervans. Highly recommended!
16/02/2010
The staff at the pick up location is very professional and suffciently nice.
Also the vehicle introduction was nice.
16/02/2010
I had a fantastic experience, but it was my first experience. If I did this again I would certainly upgrade to a better vehicle. Thank you it was great
14/02/2010
All round...pretty good.
13/02/2010
I have compared travel trips costs
with caravan, B&B,hotels,and other forms of accommodations.and found that the mobility you get with a motor home is second to none,when you compare costs.
13/02/2010
I will definitely be back for more. And great staffs in Discovery Campervan.
Thanks to all the staff for all the assistance by mail before the trip and during the trip.
Thanks to all the staff for all the assistance by mail before the trip and during the trip.
10/02/2010
thank you it was so lovely holidays with campervan.
08/02/2010
We had a good experience & a couple of things were not supplied on pick up but we had a good time & will try it again.
06/02/2010
A great way to see the country, would recommend campervan travel to anyone. Campsites were friendly and most had availability despite high season.
The van hire might be a bit pricey (same as a night in the Hilton!) and considering you still have to pay for fuel, food and campsites... but overall a good holiday.
The van hire might be a bit pricey (same as a night in the Hilton!) and considering you still have to pay for fuel, food and campsites... but overall a good holiday.
05/02/2010
Liked the service. We were served by German girl who was very thorough, and a guy who was the manager who was also very service-minded
05/02/2010
everything was fine - no problems
04/02/2010
Had a fabulous holiday in W.A!
Didnt want to give back the campervan, had so much fun!!
Didnt want to give back the campervan, had so much fun!!
03/02/2010
Booking process was easy.
Collecting the van seemed to take longer than expected with disappointment that due to us being the 3rd to arrive on the morning meant we were left with a van without an awning but no discount was provided as a result.
Collecting the van seemed to take longer than expected with disappointment that due to us being the 3rd to arrive on the morning meant we were left with a van without an awning but no discount was provided as a result.
31/01/2010
All in all we had a great time
31/01/2010
Look forward to hiring again with you in the future.
30/01/2010
The whole experiance of booking the campervan was easy and smooth. The pick up was good and instructive.
We had a flat tyer and had forgotten the procedure how retrieve the tyer from underneath the van, which resulted in an expensive mobile phone call.
Instuctions before the drive was great but would be better if one was available in the van while on the move.
Thank you
Tammy
We had a flat tyer and had forgotten the procedure how retrieve the tyer from underneath the van, which resulted in an expensive mobile phone call.
Instuctions before the drive was great but would be better if one was available in the van while on the move.
Thank you
Tammy
30/01/2010
my only complaint is that i was not aware that the a double bed was classed as 2 beds after paying for 2 lots of bedding we had too buy blankets to make up the bed at the back
and a thought that i had while i was on holiday was their is too much to absorb in ten minutes about the campervan operation maybe offer video or 1/2 hour session in home state before you pick up your vehicle
and a thought that i had while i was on holiday was their is too much to absorb in ten minutes about the campervan operation maybe offer video or 1/2 hour session in home state before you pick up your vehicle
29/01/2010
we had a great time and would use you again for my next holiday
29/01/2010
Can you locate your Melbourne location nearer the city or airport?
29/01/2010
lots of information were given in advance by tel or email, which was good to prepare the trip.
negative points: we were not accurately told what to do at Hobart airport to reach the Apollo centre. tell people to either take the shuttle (not the taxi) or to call the Apollo centre for pick up.
As for the Apollo fleet, what is the point of having such a fleet when they can never be reached (we had a broken table that could have been replaced). And the tel number is not toll free.
negative points: we were not accurately told what to do at Hobart airport to reach the Apollo centre. tell people to either take the shuttle (not the taxi) or to call the Apollo centre for pick up.
As for the Apollo fleet, what is the point of having such a fleet when they can never be reached (we had a broken table that could have been replaced). And the tel number is not toll free.
26/01/2010
this is a great family touring option for the short term >3 weeks,
a little expensive for the long term.
a little expensive for the long term.
24/01/2010
The booking staff were friendly and helpful,
I would certainly use this service again.
I would certainly use this service again.
23/01/2010
Thank u Russel.
23/01/2010
The Hitop was very convenient to travel in Tassie. Made trip very enjoyable.
22/01/2010
We were very lucky with the weather and had a wonderful time
21/01/2010
We had a great time travelling from Brisbane to Sydney. The pick up was easy and relatively quick.
20/01/2010
Thanks for making our holiday very enjoyable!! :o)
19/01/2010
Good booking process, friendly and helpful staff on campervan collection. Will be booking again sometime in the future.
19/01/2010
Fantastic team of people - especially the person at Cairns who we picked the van up from. He was really helpful and took time out to show us more information and some local knowledge. It really got the trip off to the perfect start.
The team where we dropped off were also really good and helped us have a smooth end to the rental. Overall and great company to use.
The team where we dropped off were also really good and helped us have a smooth end to the rental. Overall and great company to use.
18/01/2010
We had a great experience and could only find one fault which was the fly screen net kept falling out and we hoped for at least two so would be better ventilation but aside from that we loved it!
oh and we couldnt figure aout what the pvc sling type thing was at the back over the left side window?? had us very puzzled!!!
Thanks!!
oh and we couldnt figure aout what the pvc sling type thing was at the back over the left side window?? had us very puzzled!!!
Thanks!!
18/01/2010
Service on Pick-up was a bit strict on timing. We could have picked up the Campervan at 17.10, but we we told to pick up next morning because the desk closed at 17.00. With a flight arriving close to five, you could consider having the Hobart desk open accordingly.
18/01/2010
Staff was friendly & helpful. Thanks for a great trip.
17/01/2010
Discovery team was great and helpful. Please note that Apollo team does not recognize the new Israeli driving license as an international one (although it is). I had the luck to have both the standard license and official international one.
17/01/2010
The booking process was very efficients and information provided was very useful. The staff were very friendly and helpful, overall we had a great campervan holiday and would recommend your service to our friends and family.
17/01/2010
Great holiday.
17/01/2010
Would do it again
17/01/2010
staff friendly
some instructions
eg hot water system unclear
having to have vehicle back early in afternoon meant less travel time
should have a 24 hoursystem for calculating no of days
eg pick up at 10 am and return it before 10 am costed as 1 day
17/01/2010
Wonderful break. Pick up induction was excellent. Drop off fine. I think outdoor chairs should be included as standard.
We brought ours and left them with you.
We would use you again but I would like a bigger unit. Thank You.
We brought ours and left them with you.
We would use you again but I would like a bigger unit. Thank You.
16/01/2010
Just a couple things missing, cutting board and sharp knife. Tap was leaking.
Outdoor table provided was very poor. But overall a great holiday.
16/01/2010
The kit with toilet paper, washing liquid etc was not given to us in Brisbane,
pillows were flat as a tack and you had to roll it up to use it.
Overall it was a fantastic experience
pillows were flat as a tack and you had to roll it up to use it.
Overall it was a fantastic experience
16/01/2010
WE HAD A PROBLEM WITH THE BREAKS IT WAS SORTED OUT VERY QUICKLY BY THE 24 HR BREAK DOWN SERVICE HOW ARRANGED A SAFTY CHEAK AT A TOYOTA GARAGE OVER ALL A GOOD ALL ROUND SERVICE
15/01/2010
Perfect for two crazy girls. Was lot of fun
15/01/2010
It was our third time we rent a campervan. two times Australia and one time new zealand. Our first time we rent an Apollo, it was the best ;-)
15/01/2010
very good
13/12/2009
Great service when we had to up grade to a bigger van
07/12/2009
The staff at both Sydney and Brisbane were so helpful.
We arrived at Brisbane to drop our camper off just before it shut. We needed a car but had not organised anything but the staff helped us and orgnise one for us to take on there and then! Even though it was past closing time.
Could not ask for anything more from Discovery and Apollo
We arrived at Brisbane to drop our camper off just before it shut. We needed a car but had not organised anything but the staff helped us and orgnise one for us to take on there and then! Even though it was past closing time.
Could not ask for anything more from Discovery and Apollo
10/11/2009
excellant holiday
13/09/2009
Brilliant time
The whole process was remarkably easy, the website was comprehensive and easy to use, the pickup place in brisbane was smooth and professionally run.
The vehicle itself was perfect for our requirements,the drop off in cairns again was easy , thanks for a great experience, after that glowing report maybe we can have discount for our next trip cheers
steve cripps
The whole process was remarkably easy, the website was comprehensive and easy to use, the pickup place in brisbane was smooth and professionally run.
The vehicle itself was perfect for our requirements,the drop off in cairns again was easy , thanks for a great experience, after that glowing report maybe we can have discount for our next trip cheers
steve cripps
07/09/2009
I was very happy with the booking process overall and we had a great trip round Tassie in the campervan.
The only issue I had was that I think it needs to be clearer that you need to go to pick up the campervan more than 30 mins before the office is due to close as the office staff were annoyed that I arrived only 20 mins before they shut (due to our baggage being delayed).
The only issue I had was that I think it needs to be clearer that you need to go to pick up the campervan more than 30 mins before the office is due to close as the office staff were annoyed that I arrived only 20 mins before they shut (due to our baggage being delayed).
14/06/2009
The staff at your Perth Office were exemplarily!.
We made last minute changes and their patience and resolve was outstanding.
We liked the experience so much that we are contemplating hiring a campervan again the next time we travel to an Australian destination.
Regards,
Frank Busuttil.
We made last minute changes and their patience and resolve was outstanding.
We liked the experience so much that we are contemplating hiring a campervan again the next time we travel to an Australian destination.
Regards,
Frank Busuttil.
06/06/2009
My first campervan experience. Excellent service on pickup, van was well equipped and in good condition both from a wear and tear point of view and a cleanliness aspect.
No problems during use with all bits & bobs working as required. On return, final check procedure was efficient and friendly. (I was running late for my flight!)
Happy with the van and the company and would rent again. Recommend Campervans Australia. Campervanning is great fun and an excellent way to see a country.
No problems during use with all bits & bobs working as required. On return, final check procedure was efficient and friendly. (I was running late for my flight!)
Happy with the van and the company and would rent again. Recommend Campervans Australia. Campervanning is great fun and an excellent way to see a country.
03/06/2009
All of our interaction with you guys was good, most helpful indeed.
The holiday itself was fantastic, we enjoyed the campervan experience, though we did not rough it really as we had an ensuite van, which proved to be handy for us on a couple of occasions.
The holiday itself was fantastic, we enjoyed the campervan experience, though we did not rough it really as we had an ensuite van, which proved to be handy for us on a couple of occasions.
31/05/2009
Was very happy with the condition of the van, the service at pick-up & drop off. Its a great way to see parts of Australia.
Malcolm Bigg
Sydney
Malcolm Bigg
Sydney
18/05/2009
I have to compliment Discovery Campervans Australia for the service provided. I found the website easy to navigate and gave appropriate useful information.
The freedom and comfort that holidaying in a Campervan gave enhanced the camping experience.
I feel that in the hiring proces the only difficultly was getting to and from Hobart Airport via taxi. Compliments to staff for their kind offer to drive us to the airport due to lack of taxi service when needed.
The freedom and comfort that holidaying in a Campervan gave enhanced the camping experience.
I feel that in the hiring proces the only difficultly was getting to and from Hobart Airport via taxi. Compliments to staff for their kind offer to drive us to the airport due to lack of taxi service when needed.
18/03/2009
Easy booking process. An error by me in entering my Credit card number was dealt with quickly and easily by a friendly and helpful telephone call from your staff
I have used Backpacker Australia several times in several States and found them excellent to deal with.
The vans are oldish, well used, and a bit tatty. However they are maintained well, well equipped and good value for the price. We have never had a mechanical problem. I prefer to save on the cost of these and put the money into a longer stay.
Ross Barnes
I have used Backpacker Australia several times in several States and found them excellent to deal with.
The vans are oldish, well used, and a bit tatty. However they are maintained well, well equipped and good value for the price. We have never had a mechanical problem. I prefer to save on the cost of these and put the money into a longer stay.
Ross Barnes
17/03/2009
It was a rather fast and easy process for us during our booking.
My husband and me have always enjoyed our campervan holiday in Australia, as facilities are very convenient. And it helps a lot when we are able to return the vehicle to different location.
We will still be doing campervan trip in the future in Australia.
My husband and me have always enjoyed our campervan holiday in Australia, as facilities are very convenient. And it helps a lot when we are able to return the vehicle to different location.
We will still be doing campervan trip in the future in Australia.
07/03/2009
Hi gang,
the booking process was so easy and the staff very friendly when picking up the motorhome. My two daughters and I loved the experience of travelling and living in the motorhome. Not sure it was the right choice for this trip but enjoyed it very much anyway.
I have only two criticisms and they are, firstly, the online map of your Perth location is way out by several kilometres. Secondly, the water in the campervan had a greasy film on it and should have been cleaned out and replaced before our use. I had to dump the water in the storage tanks and flush the system a few times to clean it. Otherwise the overall experience was great.
Loved Perth and the south west of WA. My girls loved Bunbury and the dolphins While I loved the Margaret River region and Bussellton.
Thanks again,
Paul Smith
I have only two criticisms and they are, firstly, the online map of your Perth location is way out by several kilometres. Secondly, the water in the campervan had a greasy film on it and should have been cleaned out and replaced before our use. I had to dump the water in the storage tanks and flush the system a few times to clean it. Otherwise the overall experience was great.
Loved Perth and the south west of WA. My girls loved Bunbury and the dolphins While I loved the Margaret River region and Bussellton.
Thanks again,
Paul Smith
05/03/2009
Dear Discovery Campervans Tassie
We really wish to thank you for the upgrade to a Maui Campervan as it was an unforgettable experience and at no extra cost to us.
We also wish to bring to your attention the fact that the campervan booked by us in advance was not ready on that morning as we arrived at 11.30am for the pick up instead of 9.00am as arranged and left your premises pass 1.00pm.
It was great fun and I would highly recommend campervans as we are planning our next holiday to New Zealand soon in a campervan.
Regards
Melvyn and Marlene Lombard
We also wish to bring to your attention the fact that the campervan booked by us in advance was not ready on that morning as we arrived at 11.30am for the pick up instead of 9.00am as arranged and left your premises pass 1.00pm.
It was great fun and I would highly recommend campervans as we are planning our next holiday to New Zealand soon in a campervan.
Regards
Melvyn and Marlene Lombard
01/03/2009
Hi, our trip was most memorable from the booking service through to our return of vehicle.The booking staff were on the ball and rang me within minutes of my booking a vehicle to inform me that the vehicle i had booked was unavailable and offered an alternate.
We had an Apollo Euro which was just great for the two of us except there was NO BROOM supplied to sweep out the dirt only a dustpan and hand broom and there was NO SIDE access to the vehicle so you had to either enter the rear of the van through the front or through the rear doors which was inconvenient at night.
The vehicle itself was very comfortable and spacious for two people and had everything that we needed for our journey from Darwin to Alice Springs.
This is our second booking through your website and we have been very impressed both times so will use again. Highly recommend you to all.
S & B Linehan. Western Australia
We had an Apollo Euro which was just great for the two of us except there was NO BROOM supplied to sweep out the dirt only a dustpan and hand broom and there was NO SIDE access to the vehicle so you had to either enter the rear of the van through the front or through the rear doors which was inconvenient at night.
The vehicle itself was very comfortable and spacious for two people and had everything that we needed for our journey from Darwin to Alice Springs.
This is our second booking through your website and we have been very impressed both times so will use again. Highly recommend you to all.
S & B Linehan. Western Australia
01/03/2009
We enjoyed our 15 day stay in Tasmania with our 2berth T/S campervan . The service was excellent at the pickup point and also where we dropped it off at the depot in Hobart. We are wantingered a similar van for 5days from May 11th to 15th to be collected in Sydney (not the airport) so could you please send us a quote.....Regards Kay McKinnon
01/03/2009
Great holiday cant wait to go back. great company to deal with everything was perfect will recommend to our friends
john from ireland
john from ireland
28/02/2009
WE RENTED A 6-BERTH CAMPERVAN FOR 1 WEEK END OF 2009.
WE TRAVELLED EXTENSIVELY IN AND AROUND MELBOURNE.
HAVING TRAVELLED EXTENSIVELY IN MOTORHOMES THROUGHOUT EUROPE, THIS IS PROBABLY OUR SWEETEST CAMPERVAN EXPERIENCE.
CAMPERVANWISE, AUSTRALIA IS A GREAT COUNTRY WITH SUPERB DESTINATIONS THAT ARE CAMPERVAN FRIENDLY.
THE RENTAL COMPANY SERVICE IS WARM AND VERY PROFESSIONAL. THE VAN IS IN EXCELLENT SHAPE.THE RATES ARE REASONABLE.
THE RENTAL COMPANY SERVICE IS WARM AND VERY PROFESSIONAL. THE VAN IS IN EXCELLENT SHAPE.THE RATES ARE REASONABLE.
28/02/2009
We have really enjoyed our campervan experience in Australia. The van was in good mechanical condition and comfortable in use. We think Britz was a very good choice and bookign it through you as well!!
Two downsides..:
The fuel consumption was however more than what we expected. We opted not to take out additional insurance cover and therefore had to pay the bond. Britz took this amount from our creditcard and refunded this upon return of the vehicle. Unfortunately for us the dollar had lost quite a bit of value and we ended up loosing out on 300 euros!! That was an unexpected expenditure and we are very sorry that this is the policy Britz is following. When we commented on this to them, they told us most companies do this.
Two downsides..:
The fuel consumption was however more than what we expected. We opted not to take out additional insurance cover and therefore had to pay the bond. Britz took this amount from our creditcard and refunded this upon return of the vehicle. Unfortunately for us the dollar had lost quite a bit of value and we ended up loosing out on 300 euros!! That was an unexpected expenditure and we are very sorry that this is the policy Britz is following. When we commented on this to them, they told us most companies do this.
28/02/2009
We loved Jucy vans- it was the highlight of our trip to AU even though it rained during our entire drive down tO Melbourne. Thanks for an awesome rate, rental, and quick response.
14/02/2009
The booking was easy and straightforward and the floor plan of the campers on the web-site was most helpful showing the layout, especially when we had rented a campervan before. There seemed to be some confusion when picking the van up as ours was double booked. Fortunately it worked out OK, but was a bit worrying as it was very busy and took up quite a large part of the day when we wanted to be on our way.
The vehicle was good, drove well, was economical with good visibility. Fortunately, our two children that travelled with us were 18 and 20 and fit and nimble thereby getting into their bed at the top was not so demanding.
Having campervaned before we appreciated the fexibility by being able to stop anywhere for lunch or a cuppa and having plenty of space to store our luggage and bits.We love campervaning and will definitely be back to do more. A suggestion for people thinking about campervaning is to make sure each person carries what they need in a soft bag. There are usually no places for suitcases and the bags stow easily.
The vehicle was good, drove well, was economical with good visibility. Fortunately, our two children that travelled with us were 18 and 20 and fit and nimble thereby getting into their bed at the top was not so demanding.
Having campervaned before we appreciated the fexibility by being able to stop anywhere for lunch or a cuppa and having plenty of space to store our luggage and bits.We love campervaning and will definitely be back to do more. A suggestion for people thinking about campervaning is to make sure each person carries what they need in a soft bag. There are usually no places for suitcases and the bags stow easily.
21/07/2008
The second time that we have used Discovery Campers and again it was a blast. Thankyou
13/06/2008
Thanks for the opportunity to provide feedback. The process for booking a campervan over the internet and corresponding via email was very easy, especially considering our booking was at short notice and over a busy holiday period.
The van was great fun to drive and suprisingly spacious. It gave us the freedom of having our own vehicle to explore the sights as well as always knowing we had accommodation.
It was relaxing and could always travel at our own pace.
Will definately hire another campervan sometime soon down the track for our next holiday.
Thanks again.
The van was great fun to drive and suprisingly spacious. It gave us the freedom of having our own vehicle to explore the sights as well as always knowing we had accommodation.
It was relaxing and could always travel at our own pace.
Will definately hire another campervan sometime soon down the track for our next holiday.
Thanks again.
20/05/2008
Had a great time in tassie had no hassel with making a booking and would use this company again. I would however probally not book a four berth camper again for four people i would probally go for the larger camper as in a six berth but really enjoyed the experience of using a motorhome.
19/05/2008
This was our first experience in a campervan and we found it to be both relaxing and enjoyable. Easy to drive and very convenient to be able to stop virtually anywhere with a view for a rest or a meal on the way to our destination. We saw some beautiful country and enjoyed every second of our adventure in a campervan!
27/01/2008
For us as Europeans it was very easy booking the Campervan.
The service in Perth was ok and we could leave for our Holiday within one hour.
Our holiday in the Campervan was 100% fantastic. It was the first time my wife and I went for a holiday to Australia but it wont be the last time. We enjoyed it very much. The campervan was also 100%. No problems at all.
And for next time, it wil certainly be a campervan again.
All the best from a cold Holland
Our holiday in the Campervan was 100% fantastic. It was the first time my wife and I went for a holiday to Australia but it wont be the last time. We enjoyed it very much. The campervan was also 100%. No problems at all.
And for next time, it wil certainly be a campervan again.
All the best from a cold Holland
09/12/2007
Booking process was really easy and received a confirmation really quickly. A Campervan holiday allows you the ultimate freedom in travelling. We enjoyed every minute of it and we will always have a great rememberance of this holiday.
14/10/2007
Hello,
It was our first experience with canpervan. We loved it. The van was very well design and the booking was easy. We will tell our friends about it and will use the booking via Discovery again. The only problem we faced was that we had to wait for a long time at the depot before the car was ready!
Cheers, nui
It was our first experience with canpervan. We loved it. The van was very well design and the booking was easy. We will tell our friends about it and will use the booking via Discovery again. The only problem we faced was that we had to wait for a long time at the depot before the car was ready!
Cheers, nui
09/09/2007
We rented a Britz Voyager 4 berth (automatic transmission) for 11 days. It was brand new (!!) and hence extremely clean and modern. Not only was it an economic method of travel (we made all of our own meals thanks to an excellent fridge, microwave oven and gas stove, as well as toasted, etc) but it also provided maximally flexibility in traveling. I would do it again without hesitation.
The Britz people were very helpful and they respected the contract to the letter (no surprise expenses or hidden fees and the van was ready and waiting when we arrived to pick it up).
This particular model (Voyager 2007) was very comfortable for 2 people but would be a bit cramped for 4. The upper berth fits 2 normal weight (not overweight) adults but there is no room to sit up or move around (I felt very claustrophobic so we slept on the bottom berth). Kids would probably enjoy the upper berth more than adults...
Rent a Britz campervan. It is good value for the money with very good service. I hope this helps.
The Britz people were very helpful and they respected the contract to the letter (no surprise expenses or hidden fees and the van was ready and waiting when we arrived to pick it up).
This particular model (Voyager 2007) was very comfortable for 2 people but would be a bit cramped for 4. The upper berth fits 2 normal weight (not overweight) adults but there is no room to sit up or move around (I felt very claustrophobic so we slept on the bottom berth). Kids would probably enjoy the upper berth more than adults...
Rent a Britz campervan. It is good value for the money with very good service. I hope this helps.
12/03/2007
We had a great time in Queensland with our campervan. As 4 women travelling together we were initially nervous about hiring a van but it was EASY and great fun.
07/02/2007
The campervan was excellent, brand new car, all the amenities were top notch, the bed was great for sleeping and everything packed away at meal and relaxing times. The price was very reasonable. Thanks for a great holiday!
29/01/2007
I loved my holiday, and really enjoyed the experience. I will come back again, I would hire a campervan again, and I would chose your company again.
If I could change anything, I would recommend that each van be supplied with a comprehensive Road map of the State, which would have helped, and eliminated the stresses of being "lost" on occasions, particularly in the suburban areas.
If I could change anything, I would recommend that each van be supplied with a comprehensive Road map of the State, which would have helped, and eliminated the stresses of being "lost" on occasions, particularly in the suburban areas.
01/08/2006
The only two concerns with our booking was first a 10 am booking in darwin the financial side went well then on being told your camper would be delivered shortly we waited 45 min outside to finally have a girl come to set us up.20 mins later we left .the only thing about it is if there is a delay through several bookings going at once please let us know at payment so we can alter our day if necessary.
Point 2 we hired acamper in broome and now darwin. I cant understand the obsession with stone chips in th outback . they are always going to occur i would think that dents and any major problem are definitly important but with the huge insurance to be paid shorely the chips are always going to be there and should not be part of the checks.
we will have no problem using you again but i thought i might as well tell you this feedback had a great holiday.
Point 2 we hired acamper in broome and now darwin. I cant understand the obsession with stone chips in th outback . they are always going to occur i would think that dents and any major problem are definitly important but with the huge insurance to be paid shorely the chips are always going to be there and should not be part of the checks.
we will have no problem using you again but i thought i might as well tell you this feedback had a great holiday.
17/07/2006
It was great, experience. Booking was eay and no fuss and good value as well.
Something to consider to make the whole process more fulfilling. There should be a mop and mat for cleaning the campervan as mostly it was difficult not to walk dirt through where you had to live for the week or so.
Also it would make the experience so much better if there was a list of campsites with a checkist of amenties such as clean water at powered sites etc. We were fortunate to fill our clean water up prior to venturing to the Cosy Cabins Caravan site as when we arrived we found the tap at the powered site was not fit for drinking (had to boil for a rolling boil for a minute or so). Also to our amazement we did not have mobile phone reception. It would have been nice to know this, then we would hae hired a satellite phone.
Was a great experience nonetheless, and will hire again.
Cheers Scott
Something to consider to make the whole process more fulfilling. There should be a mop and mat for cleaning the campervan as mostly it was difficult not to walk dirt through where you had to live for the week or so.
Also it would make the experience so much better if there was a list of campsites with a checkist of amenties such as clean water at powered sites etc. We were fortunate to fill our clean water up prior to venturing to the Cosy Cabins Caravan site as when we arrived we found the tap at the powered site was not fit for drinking (had to boil for a rolling boil for a minute or so). Also to our amazement we did not have mobile phone reception. It would have been nice to know this, then we would hae hired a satellite phone.
Was a great experience nonetheless, and will hire again.
Cheers Scott
04/07/2006
We were first time campervan tourists but its the way we will be going in the future.
We booked online which made everything so easy, the pickup at Brisbaine was only 5 min from the airport & the staff were very friendly & helpful.
We traveled from Coolangatta to Noosa through the country one was & down the coast the other. We saw a lot & enjoyed it all. The only thing we were not 100% satisfied with was the sleeping bags, they were a bit past their use by date & as it was winter, with cold nights they werent warm enough.
We booked online which made everything so easy, the pickup at Brisbaine was only 5 min from the airport & the staff were very friendly & helpful.
We traveled from Coolangatta to Noosa through the country one was & down the coast the other. We saw a lot & enjoyed it all. The only thing we were not 100% satisfied with was the sleeping bags, they were a bit past their use by date & as it was winter, with cold nights they werent warm enough.
10/06/2006
The online booking process was very easy and efficient and saved a lot of time when we were uplifting the campervan. We really loved the campervan holiday stopping and staying wherevere we wanted to. We will be doing it again sometime.
31/05/2006
Hi,
After surfing the net l came across your site.It was easy for me to follow and your competitive quote clinched the deal.
Our holiday was fantastic,we would have liked to have had more time. It is a long way from Darwin to Perth in three weeks!
There was absolutely no problems with the campervan, it was exactly what we wanted,our only small gripe was that we felt there was not enough ventilation, only a small window at the rear of the van could be opened at night and up north it was a bit uncomfortable.
We have already recommended you to family and friends, and you can expect repeat business from us as we want to go to New Zealand one day.
Regards Peter & Nicole Furlong Victoria
Our holiday was fantastic,we would have liked to have had more time. It is a long way from Darwin to Perth in three weeks!
There was absolutely no problems with the campervan, it was exactly what we wanted,our only small gripe was that we felt there was not enough ventilation, only a small window at the rear of the van could be opened at night and up north it was a bit uncomfortable.
We have already recommended you to family and friends, and you can expect repeat business from us as we want to go to New Zealand one day.
Regards Peter & Nicole Furlong Victoria
29/05/2006
Thank you, everything went to plan. Motorhome was ready on arrival, customer service was terrific, we could not have had an easier handover to the vehicle. We were even upgraded to the 6 berth and in the end, thankful because the kids were too intimidated to sleep on the upper bed! Happy with vehicle, supplies and service, so our holiday was even more than we had hoped.
Thank you for your help with everything. If we hired anywhere else in Australia we will definitely book with you. Cheers, Matinlassi family
Thank you for your help with everything. If we hired anywhere else in Australia we will definitely book with you. Cheers, Matinlassi family
19/05/2006
hi, the booking process was great ( internet ). we had no problems from the time we picked the campervan to the time it was returned. we found staff helpful.
thanks for your service. we would have no hesitation in using this service again.we have also no hesitation in recommending this company to friends and relations.
thanks again
regards pat grant
thanks for your service. we would have no hesitation in using this service again.we have also no hesitation in recommending this company to friends and relations.
thanks again
regards pat grant
19/05/2006
Booking over the internet was easy and convenient. More information about the "all inclusive" offer would have helped to speed up the process.
Campervan was reliable and gave great flexibility to go where you wanted - much better than booking hotels and using a hire car.
The book of maps was not really detailed enough for us as it covered the whole of Australia. We bought a detailed map of New South Wales as well.
Similarly, the campsite book only covered the Big4 sites - there are many more sites around and with hindsight we would have bought a complete campsite guide.
The only other thing we would have liked was to hire bicycles and put them on a roof rack so we could explore some of the unsurfaced roads.
We would definitely hire a campervan from Discovery Campervans again and have recommended this to other "explorers"
Visitors from the UK
Campervan was reliable and gave great flexibility to go where you wanted - much better than booking hotels and using a hire car.
The book of maps was not really detailed enough for us as it covered the whole of Australia. We bought a detailed map of New South Wales as well.
Similarly, the campsite book only covered the Big4 sites - there are many more sites around and with hindsight we would have bought a complete campsite guide.
The only other thing we would have liked was to hire bicycles and put them on a roof rack so we could explore some of the unsurfaced roads.
We would definitely hire a campervan from Discovery Campervans again and have recommended this to other "explorers"
Visitors from the UK
19/05/2006
Hi,
Ive recently hired one of your campervans from Hobart airport. Our booking was slightly complicated by the dusation of our stay but I was impressed with the efficient service your company provided.
The vehicle itself (a small Toyota HiLux) was superbly equipped and a pleasure to drive around Tasmania. The staff at the airport collection depot were fantastic and dealt with any queries in a polite and supportuive manor.
My only problem was finding the depot as it is a short walk from the airport terminal at Hobart and is not sign posted. The staff assured me this problem was being addressed as Hobart is a new outlet for your company.
I would recommend your company to friends and family if they are venturing down under, and if I am fortunate to return in the future I will certainly considered renting a campervan from Discovery Campervans again.
Thank you
The vehicle itself (a small Toyota HiLux) was superbly equipped and a pleasure to drive around Tasmania. The staff at the airport collection depot were fantastic and dealt with any queries in a polite and supportuive manor.
My only problem was finding the depot as it is a short walk from the airport terminal at Hobart and is not sign posted. The staff assured me this problem was being addressed as Hobart is a new outlet for your company.
I would recommend your company to friends and family if they are venturing down under, and if I am fortunate to return in the future I will certainly considered renting a campervan from Discovery Campervans again.
Thank you
09/03/2006
Booking via Internet was OK, with also a kindly response how we come from the airport to the campervan depot.
Campervan was OK. One problem is the noise of the refrigerator. It was necessary to switch them of during the night.
For the rest everything was OK. We have had a very good time in Tasmania.
T.willemsen
For the rest everything was OK. We have had a very good time in Tasmania.
T.willemsen
13/01/2006
Wonderful Service, it really was, which is rare these days. Only point of critisism was that awnings were too small
Everyone from booking to handing vehicles back were helpful, friendly and professional. We will do it again
Ken Webb
Everyone from booking to handing vehicles back were helpful, friendly and professional. We will do it again
Ken Webb
05/01/2006
On the whole very satisfied with the experience, No problems with the vehicle, and handover both ends was reasonable, although could have been quicker - As it was a busy period, a few more staff would have been helpful.
A couple of minor niggles - Hosepipe was too short on the majority of sites, meaning shuffling about was always necessary to fill the tanks, and a blackout blind over the Pop-up roof vent would have been truly wonderful - every morning we were woken very early due to the sun streaming directly onto the bed through the vent.
Other than that a pleasurable experience.
A couple of minor niggles - Hosepipe was too short on the majority of sites, meaning shuffling about was always necessary to fill the tanks, and a blackout blind over the Pop-up roof vent would have been truly wonderful - every morning we were woken very early due to the sun streaming directly onto the bed through the vent.
Other than that a pleasurable experience.
31/10/2005
Everything was perfect.......my family and I had a great holiday
The unit we had had a small leak but other than that it was perfect
Service was good but slow on the pick up day as 55 units were beiung collected
I will do it again next year but would like a 6 berth unit...............can I now in fact book it now for the 2006 Moto GP.....please!!
I would (and have) recommend you to anybody
The unit we had had a small leak but other than that it was perfect
Service was good but slow on the pick up day as 55 units were beiung collected
I will do it again next year but would like a 6 berth unit...............can I now in fact book it now for the 2006 Moto GP.....please!!
I would (and have) recommend you to anybody
10/10/2005
The van was in very good shape and the staff extremely throrough. The company has seen to every detail imaginable.
Compared to some horror stories I have heard, I didn't exptect to have such a nice vehicle.
Thank you so much.
I could recommend your company with confidence.
Compared to some horror stories I have heard, I didn't exptect to have such a nice vehicle.
Thank you so much.
I could recommend your company with confidence.
28/08/2005
Hello team at Discovery Campervans,
Yes we are home! We had a great holiday and everything worked out just as we had hoped.
The camper was great and so were the staff at both ends of the hire. The whole experience was very good ( apart from a few mosquito bites that we could have done without )!
We had one or two suggestions about the interior fittings in the camper, but we put those in the appraisal form for T.H.L.
Thank-you for all your assistance and help in setting up a very good itinerary for us, which went without a hitch.
sincerely
Stephen & Fienie Clark
Yes we are home! We had a great holiday and everything worked out just as we had hoped.
The camper was great and so were the staff at both ends of the hire. The whole experience was very good ( apart from a few mosquito bites that we could have done without )!
We had one or two suggestions about the interior fittings in the camper, but we put those in the appraisal form for T.H.L.
Thank-you for all your assistance and help in setting up a very good itinerary for us, which went without a hitch.
sincerely
Stephen & Fienie Clark
15/07/2005
The booking process was easy and uncomplicated.
The responses to my many questions as a first time user of the service were patient, friendly and prompt.
The service when picking up the vehicle was great - very friendly and a nice way to start a holiday.
The vehicle was clean and sound and served our purpose.
We had a great time and will use your service again when we return to Tassie.
The responses to my many questions as a first time user of the service were patient, friendly and prompt.
The service when picking up the vehicle was great - very friendly and a nice way to start a holiday.
The vehicle was clean and sound and served our purpose.
We had a great time and will use your service again when we return to Tassie.
13/07/2005
I would just like to say that this was the first holiday I have booked on-line and could not beleive how easy it all was, in fact I was a bit afraid of turning up at the airport and finding out I had done something wrong, but, it could not have been further from the truth.
The people who we picked up our campervan from were so helpful, they showed us where everything was, how to use everything, and even showed us how to get to the local supermarket to stock up.
Our holiday was the best ever and hassle free.
You will be hearing from us again for our next trip. Thankyou very, very much.
The people who we picked up our campervan from were so helpful, they showed us where everything was, how to use everything, and even showed us how to get to the local supermarket to stock up.
Our holiday was the best ever and hassle free.
You will be hearing from us again for our next trip. Thankyou very, very much.
12/07/2005
Hello,
We loved our "Maui" very much! It was at the centre of our lovely holiday up the west coast of WA - Geraldton, Kalbarri and Carnarvon, including the Blowholes just north of Carnarvon. Steve and I will always have fond memories of this experience.
The van was such a convenient way to travel: accommodation and transport in one!
We did notice that the booking process - at the beginning and end at the depot in Redcliffe - involved a fair amount of sitting around awaiting our turn. However, when we were served, the young women who served us were extremely efficient and very helpful.
Yours sincerely,
Tracy
We loved our "Maui" very much! It was at the centre of our lovely holiday up the west coast of WA - Geraldton, Kalbarri and Carnarvon, including the Blowholes just north of Carnarvon. Steve and I will always have fond memories of this experience.
The van was such a convenient way to travel: accommodation and transport in one!
We did notice that the booking process - at the beginning and end at the depot in Redcliffe - involved a fair amount of sitting around awaiting our turn. However, when we were served, the young women who served us were extremely efficient and very helpful.
Yours sincerely,
Tracy
04/07/2005
Overall very happy with the experience and service provided by staff. Despite points below we would recommend your service to other people.
Only 2 complaints. The water holding tank should be cleaned and replenished after each hire. The water in the tank was tainted. I had to drain it and refill it to resove the problem. Secondly the toilet holding tank had not been emptied prior to us using the vehicle.
Only 2 complaints. The water holding tank should be cleaned and replenished after each hire. The water in the tank was tainted. I had to drain it and refill it to resove the problem. Secondly the toilet holding tank had not been emptied prior to us using the vehicle.
02/07/2005
It was in January this year when we booked campervan on your web site. Searching through your offers was easy, quick, booking was simple too. That was our first holiday in campervan and we all (family of four, 2 adults and 2 kids) enjoyed it, new experience. Since that, we had one more motorhome holiday and we are just about to leave for another one (Cairns-Sydney, 6 berth S/T, 9 days).
The reasons we selected offer from you are:
1. Car - it was toyota (reliable) hiace hitop 2.4 l (economical), auto (this meant my wife can drive it too - and she liked it pretty much), 5 seats (we all can fit in), new (mileage was only 40K)
2. Price - good value for money
3. Booking/quote - nice, easy, quick
After we done 4K in campervan our comments are:
1. S/T - now we preffer to have it, for family this should be mandatory.
2. Fuel tank was not full on the beginning - I have done only ~300kms instead of ~500 kms.
3. It was an additional worry regarding gas bottle - is it empty, half full or what. I dont think it is fair to ask for $30 refill fee if you use gas stove only 3-4 times. Maybe you can find some better scheme for gas usage.
4. It would be lovely if you can afford to count a day hire as 24 hours rather than calendar day (last day of hire is not "a day", it is actually 6 hours).
Kind regards
The reasons we selected offer from you are:
1. Car - it was toyota (reliable) hiace hitop 2.4 l (economical), auto (this meant my wife can drive it too - and she liked it pretty much), 5 seats (we all can fit in), new (mileage was only 40K)
2. Price - good value for money
3. Booking/quote - nice, easy, quick
After we done 4K in campervan our comments are:
1. S/T - now we preffer to have it, for family this should be mandatory.
2. Fuel tank was not full on the beginning - I have done only ~300kms instead of ~500 kms.
3. It was an additional worry regarding gas bottle - is it empty, half full or what. I dont think it is fair to ask for $30 refill fee if you use gas stove only 3-4 times. Maybe you can find some better scheme for gas usage.
4. It would be lovely if you can afford to count a day hire as 24 hours rather than calendar day (last day of hire is not "a day", it is actually 6 hours).
Kind regards
02/07/2005
Hi,
Thanks for this opertunity. We can honestly say that there was not one fault we could find in the whole experience we had from booking online to the fuel consumption of the turbo diesel VW. The booking process was very clear & simple with printable pages to have as check paperwork.
The van was spotless & was a dream to drive. We would not hesitate to hire again & we have already talked friends into the same trip & vehicle as we had. Thinking back we just remember saying to each other how easy the whole "camper" experience was.
We are both conservative driver types & were therefore a little tentative at the idea of the larger than car handling.... It was a non issue. Loved the whole thing. So thanks again for a helping to make our Northern Territory trip a great one.
Ray & Chris.
Thanks for this opertunity. We can honestly say that there was not one fault we could find in the whole experience we had from booking online to the fuel consumption of the turbo diesel VW. The booking process was very clear & simple with printable pages to have as check paperwork.
The van was spotless & was a dream to drive. We would not hesitate to hire again & we have already talked friends into the same trip & vehicle as we had. Thinking back we just remember saying to each other how easy the whole "camper" experience was.
We are both conservative driver types & were therefore a little tentative at the idea of the larger than car handling.... It was a non issue. Loved the whole thing. So thanks again for a helping to make our Northern Territory trip a great one.
Ray & Chris.
01/07/2005
It is lovely to be in email contact with a helpful company
(This was a comment recently by a customer in the process of booking their campervan... we love that sort of feedback!)
(This was a comment recently by a customer in the process of booking their campervan... we love that sort of feedback!)
01/07/2005
Excellent service throughout.
Apart from a minor problem with interior lights, our campervan trip was terrific.
Plenty of room, reliable vehicle and top service from start to finish.
Apart from a minor problem with interior lights, our campervan trip was terrific.
Plenty of room, reliable vehicle and top service from start to finish.
01/07/2005
We had a great time.The staff were friendly and helpful. Only hassle was getting from the Airport at Tullamarine to the pick up point in Braybrook. It would be easier if tourists could pick up their campervans from a venue near the airport.
Apart from that it was good. I would reccommend that you tell people to be wary of bringing suitcases. I notice the New Zealand Britz pamphlet tells people to pack their gear in soft bags, but that the Australian one does not. This was an annoying problem for us in our hitop.
We really enjoyed the experience and would recommend it to others.
Apart from that it was good. I would reccommend that you tell people to be wary of bringing suitcases. I notice the New Zealand Britz pamphlet tells people to pack their gear in soft bags, but that the Australian one does not. This was an annoying problem for us in our hitop.
We really enjoyed the experience and would recommend it to others.
01/07/2005
This was the first time hiring a campervan. Everything was first class. We were able to pick up the van , which was almost brand new, with a minimum of fuss and the return proceedure was painless. The van was well presented and drove well and was very economical to drive.
01/07/2005
I am completely satisfied with the service provided by Discovery Campervans Australia. Smooth booking, transaction and a top of the range good quality campervan. I would highly recommend them and would use this service again.
John
John
01/07/2005
Thanks, guys , it was great!
Dreaming about another holiday soon, will definitely use your service!
Please, keep me inform of any specials on
vladmaks
Dreaming about another holiday soon, will definitely use your service!
Please, keep me inform of any specials on
vladmaks
01/07/2005
I was happy with the campervan but I thought the hire of the chairs was too much as they are cheaper to buy than hire. Most travellers aren't in the position to acquire these things before they set off with their van.
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