Campervans Australia   -   Cruisin Tasmania Terms and Conditions 2010 - 2011
1800 704 332

Cruisin Tasmania Terms and Conditions

Conditions for Campervan & Motorhome Rental (Australia)
Valid 1 April 2010 to 30 June 2011

Summary of Rental Conditions

This document contains a brief summary of our rental conditions. Rates quoted are in Australian dollars.

Branch Opening Hours

(allow 1 hour for collection)

Location Dates Hours
Hobart
Launceston Airport
Devonport
Year Round Mon-Sun
9:00am - 4:30pm

Branches closed Christmas day

Rental Charges

Rentals are charged per calendar day.

Early Bird Discount

An Early Bird discount of 5% off the daily rental rate will apply to rentals that commence 180 days after the date of booking.

Long Term Discounts

  • 21-34 days – 6% off daily rental rates
  • 35-49 days - 10% off daily rental rates

Transfer

It is the renters responsibility to get to and from the branch.

Pick Up and Drop Off Locations

  • Hobart - please make your own way to the depot (700 metres from the airport)

When clients arrive at any of the below Terminals, we recommend to ring Cruisin Tasmania Head Office for directions to locate their vehicle.

PH: 1300 664 485 or +61 3 6264 3185

  • Launceston - Launcestion Airport
  • Devonport - Devonport Ferry Terminal

Kilometers

Rates include unlimited kilometres.

Administration Fees - Taxes

Rates include 10% GST.

Credit Cards

We only accept Visa and MasterCard which will incur an additional 2% surcharge on any transaction.

Exchange Rate - Currency Variations

All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renters Financial Institution.

Rental Duration

The minimum rental for all vehicles is seven days. A 10 day minimum rental period applies during the period of 21 December 2010 to 5 January 2011. Minimum rental periods are subject to change during other peak periods.

Relocation fees

AU$200.00 each way for rentals commencing or finishing at Launceston or Devonport.

Road Restrictions

Vehicles are only permitted on sealed roads which will take you all around Tasmania.

Drivers Licence and Minimum Age

A current and full motor vehicle drivers licence is required. If the drivers licence is not in the English language then an international drivers licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The drivers licence must have been held for at least two years and be valid for the whole length of the rental. The original drivers licence must be shown at time of pick-up when the driver is present. Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.

General Equipment

Each vehicle is supplied with complimentary equipment dustpan/brush, fire extinguisher, bucket, hose, broom and power lead.

Kitchen and Personal Kits

Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels).

Maps and Campground Guides

Each vehicle is supplied with a complimentary Road Atlas and campground guides.

Vehicle Consultation

On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

LP Gas

The gas bottle is supplied full and must be returned full.

Child Restraints

Baby Seats

Baby seats suitable for children 6 months to 3 years of age can be fitted to the Motorhome Range. Cost is AU$35 per rental. Baby seats cannot be fitted in the Hitop Campervan or 2 berth Huntsman Motorhomes.

Booster Seats

A booster seat suitable for a child between 3 and 8 years of age can be supplied for the Motorhome Range. Cost is AU$35 each per rental. Booster seats cannot be fitted in the Hitop Campervan or 2 berth Huntsman Motorhomes.

Rental Extension

If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Cruisin Tasmania Motorhomes Reservations who will advise of the additional costs. Rental extension is subject to fleet availability. The extra cost of an extended rental must be paid by credit card over the telephone. Failure to obtain authorisation will result in the renter being charged double the rental rate.

Repairs

Although we run late model vehicles, it may happen that small repairs are required. Repairs up to AU$100 may be affected without authorisation and will be reimbursed at the end of your rental. All vehicles are enrolled with RACT 24hr emergency roadside assistance.

Infringements and Administration Costs

Cruisin Tasmania Motorhomes reserves the right to charge the renter for any speeding, toll way or parking fines. In addition to these costs, CTM reserves the right to charge for associated administration costs for processing the fines. An administration fee of AU$50.00 per fine will be applicable.

Change Of Vehicle

Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Limit of Liability

In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

Important

We reserve the right to refuse any rental at our discretion.

Animals

No animals are permitted in the vehicles, excluding guide dogs.

Smoking

Smoking is not allowed in the vehicles.

Cancellation & Amendments

In the case of cancelling your reservation, the deposit is Non Refundable. In addition there is a AU$100 cancellation fee. A No Show is considered as a cancellation.

Amendments are charged at a rate of AU$50 per change. This applies but is not limited to changing the client name, vehicle type, reducing the number of rental days, changing the pickup dates or locations. No refund given on the initial deposit paid.

If an amendment is made to the rental whereby the length of hire is shortened, no refund will be given on the initial deposit amount. In addition, if an amendment is made inside 14 days of pick up, the rental will be charged at the number of days originally booked. A relocation fee may also apply if the collection or return location is amended.

Where the hire is being extended, the amendment fee will not apply.

Please note that amendments may result in the daily rental rate to be recalculated at the rate applicable on the date of the amendment for the entire rental period.

PROTECTION PACKAGE

The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for the personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and CTm strongly recommends that all passengers take out their own Personal Injury Travel Insurance.

If the renter is responsible for the accident the Vehicles third party insurance shold cover the renter for the liability except where the renter has committed a breach of the Vehicles third party insurance, eg drink driving.

Property Damage

The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented vehicle. The Liability applies in respect of each claim, not rental. In addition to the Liability an administration fee of AU$75 will be charged per claim.

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to CTM, not at the completion of the rental period. CTM reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.

Standard Liability

CTM rental charge includes a Standard Liability of AU$5,000.

A Bond of AU$5,000 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The $5000 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.

The Standard Liability can be reduced by purchasing one of the following Liability Reduction Options (LRO) -

Liablity Reduction Option 1

A liability of AU$2,500 applies. This option can be purchased by paying to CTM $20 per day. A Bond of AU$2,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The $2,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge appllies.

Liablity Reduction Option 2

A liability of AU$300 applies. This option can be purchased by paying to CTM $39 per day. A Bond of AU$300 will be collected at the time of entering into the Rental Contract. This Bond is payable to CTm by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for AU$300. This includes demurrage.

Bond

For security purposes, only a credit card can be used to provide a bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any cost will be charged.

Full Responsibility

At all times the renter is responsible for:

  • Damage caused where the terms of Rental Contract have been breached
  • Damage caused by negligence
  • Damage caused to the Vehicle in any way by part or total water submersion or salt water
  • Damage caused due to a single vehicle roll over
  • Damage caused to the Vehicle by the renters wilful conduct
  • Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic
  • Damage or loss caused to any personal belongings
  • Damage caused due to use of incorrect or contaminated fuel
  • Damage to the awning
  • Damages to the windscreen
  • Damage to the overhead or underbody of the vehicle

Airport Access Fees

An airport concession fee of AU$16.50 will apply for hires with pick-up at Hobart Airport.

Rates/Terms/Conditions

Are subject to change without notice. However (subject to changes in legislation or errors) will not alter rates or conditions applicable to your rental once your booking has been confirmed. Any booking amendments will result in the rate booked being re-calculated at the rate applicable on the date of amendment. Please note all prices are quoted and payable in Australian dollars.

Use of the vehicle The Customer agrees that, during the Rental Period, the Customer will not allow the Vehicle to be: driven otherwise than in a prudent and cautious manner. A single Vehicle rollover is considered a breach of this condition and the Customer will be responsible for the first AU$5,000 of the cost of damage regardless of fault. The AU$5,000 is debited from the Customers credit card immediately upon notification of accident. A single Vehicle rollover may include, but is not limited to, a Vehicle that has rolled, tipped or fallen over and this has caused damage to the side and/or roof area of the Vehicle; driven by a person under the influence of alcohol or drugs or with a blood alcohol level in excess of that permitted by law; left with the ignition key in the Vehicle while it is unoccupied; damaged by: submersion in water contact with salt water creek or river crossing driving through flooded areas beach driving used for any illegal purpose or in any race, rally or contest; used to tow any vehicle or trailer; used to carry passengers or property for hire or reward; used to carry more persons than is permittedby any relevant authority or detailed in the Vehicle manual or on the Vehicle or specified in this Agreement; used to carry volatile liquids, gases, explosives or other corrosive or inflammable material; and vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.

Road restrictions apply as follows: 2WD vehicles must not be used on any unsealed road (being a road not sealed with a hard material such as tar, bitumen or concrete). Off road conditions include, but are not limited to: fire trails, beaches, sand & tracks.