AutoRent Hertz Terms and Conditions

Conditions for Campervan & Motorhome Rental (Australia)
Valid 01 April 2010 - 30 April 2011

Branch Opening Hours

(allow 1 hour for collection)

Location	Dates	Hours
Hobart City, Hobart Airport Launceston Airport	Monday to Sunday	8:30am - 4:45pm

Standard Rates Include

Unlimited kilometres
Standard Liability $5,000 (see exceptions)*
Third Party Property Cover and Third Party Injury Liability Cover
Crockery & Cutlery
10% GST
Vehicle Registration Recovery
LP Gas Refill Fee
Airport Sucharges
3% Administration Recovery

*Regardless of fault, for loss/damage/accident on unsealed roads, including any overhead damage, the renters liability will be a maximum of $9,900. For example, if the liability has been reduced to $0, then a maximum liability of $9,900 for loss/damage/accidents on unsealed roads, or overhead damage, will remain.

What is not included

Excess Reduction - options available below
Bedding & Linen Kits ($38 per person - under 3 years Free of Charge)
Fuel - Full tank provided on pick up must return in same condition
Extra Driver fee of $3 per day for each additional driver
Baby Seats/capsules/booster seats available for hire $11 per day (max $77 per rental)
Irons/chairs/picnic tables - Supplied at a charge of $1 per day each (max $10 per item per rental)

Standard Minimum Rental Duration and Costings

Minimum rental period: 6 days. Vehicle rentals are calculated on a per calendar day basis, i.e. day of pick-up or drop off is always counted as a full day irrespective of what time it is collected or dropped off.

Long-term Rental

No discounts apply for long term rentals officially as only available to use in Tasmania but just ask us if over 30 days.

Replacing Lost Keys

The renter remains responsible for the cost of replacing lost vehicle keys and remote door opening devices or recovering keys locked in the vehicle (and for any towage involved as the result of keys being lost). This extra cost can range from $165 to $1,100 (incl GST) depending on the vehicle type (and is over and above any liabiilty reduction option they may have accepted).

One-Way Rental Fee

One-way rentals are available between all depot locations. No fee is charged.

Licence and Minimum/Maximum Age

A valid current national standard drivers licence held for 3 years is required. National drivers licences that are not in English need to be presented in conjunction with an official translation or valid international drivers licence. The minimum age is 21 years and maximum is 75 years. For renters over 75 at the time of the rental, a Doctors Certificate certifying the renter is fit to drive is required on pick up of the vehicle.

Traffic Laws

The hirer is liable for all fines and penalties during the hire period. An administration fee may apply in addition to any offical fines.

Insurance & Standard Liability

All AutoRent Hertz Campers vehicles come with comprehensive insurance cover. A standard liability of $5,000 applies in the event of any damage to either our vehicle or third party property. In addition to the standard liability there is a $4,900 excess ($9,900 total) If an accident occurs on an unsealed road or overhead damage occurs by failing to clear low objects. This is not able to be reduced.

A security bond of $200 will be taken on vehicle collection. The security bond can be paid by cash, eftpos or credit card.

PLEASE NOTE: Electronic Credit cards are not accepted for Bond Payments. An electronic credit card is one where the numbers are not raised.

AutoRent Hertz offer the following two (2) options to reduce or waive the Standard Liability:

Liability Reduction Option 1 (LRO1)

Vehicle	Cost per day	Liability Fee	Bond Payable
All Vehicles	$20	$2,500	$200

Liability Reduction Option 2 (LRO2)

Vehicle	Cost per day	Liablity Fee	Bond Payable
All vehicles	$38 (max $532)	$0	$200

No Stress Free package available.

Credit Card Fees

There is a 2.75% fee when paying with a Diners Club or Amex card but there are NO fees when payment is made with a Mastercard or Visa Card.

Road Restrictions

The vehicle is permitted to be used on gazetted roads only. It is prohibited to use the vehicle off road, such as cross-country, on bush tracks or on beaches. Renters who ignore this prohibition will be liable for ALL damage to the vehicle and will not be provided with a replacement vehicle.
Even on gazetted roads, there is a higher liability for damage caused on unsealed surfaces (including the unsealed sections of roads which are normally sealed)
Most of Tasmanias main roads are sealed, but minor roads can be either unsealed and rough with loose gravel and soft edges or Narrow and winding with poor visibility for on-coming traffic. Some apear to be a short-cut to the main road, but inevitably they do not save time as they are rougher and require slower speeds. Even though they are gazetted we advise you avoid these roads if at all possible.
The following roads restricted for use:
1. The unsealed roads to the south and west of the Great Lake. Alternative Route renters should use the sealed highways to the east.
2. The unsealed roads connecting Smithton and Zeehan -
  - on the west coast, any further south than the Arthur River township; and
  - inland, any further south than where the Kanunnah Bridge crosses the Arthur River.
  Alternative Route is the Waratah Highway via Somerset, or the Hampshire Road via Burnie.
3. The back roads between Orford and Copping on the east coast. Alternative Route, renters should use the highway via Sorell.
4. The unsealed C827 between Nunamara and Nabowla in the north-east. Alternative Route, renters should use the A3 or B81.
5. The unsealed roads on Bruny Island. Alternative Route Renters should always keep to sealed roads.
6. There are also Mountain-top roads which are unsuitable when icy or slushy e.g The Ben Lomond Road above the bottom of Jacobs Ladder. Alternative Route, renters should use the public transport provided during the ski season. (Jacobs Ladder is not suitable at any time for Motorhomes)

Vehicle Return

All vehicles must be returned with a full fuel tank. Re-fuelling at our depot may result in a higher rate per litre.

Cancellation and Amendments

In the case of cancelling your reservation, the deposit is Non Refundable. In addition there is a $100 cancellation fee. A No Show is considered as a cancellation.

Amendments are charged at a rate of $50 per change. This applies but is not limited to changing the client name, vehicle type, reducing the number of rental days, changing the pickup dates or locations. No refund on the initial deposit paid.

If an amendment is made to the rental whereby the length of hire is shortened, no refund will be given on the initial deposit amount. In addition, if an amendment is made inside 14 days of pick up, the rental will be charged at the number of days originally booked. A relocation fee may also apply if the collection or return location is amended.

Where the hire is being extended, the amendment fee will not apply.

Please note that amendments may result in the daily rental rate to be recalculated at the rate applicable on the date of the amendment for the entire rental period.

Please Note

Rates and conditions may be subject to change. While featuring the same facilities, some campers may have different layouts to those shown. All measurements, volumes, fuel consumption etc. are approximate. The information provided on the website is subject to change without notice.